Business Analyst - Los Angeles, United States - California FAIR Plan Association
Description
***The Business Analyst (BA) will analyze business processes within the organization. The BA will identify issues and/or opportunities for improvement to ensure system consistency and workflow. The BA will serve as the liaison between the business and technical worlds balancing the use of leading-edge technology along with the capabilities and needs of the end user.PRIMARY DUTIES & RESPONSIBILITIES
- Create, maintain, and review business process models, data flows, and business requirements.
- Collaborate with Subject Matter Experts, departmental managers, and developers to document requirements, define scope of work, prioritize business objectives, and document project initiatives
- Assist with project management for selected projects.
- Coordinate with different departmental teams to produce better business outcomes.
- Analyze process issues, bottlenecks and recommend improvements.
- Convert roadmap features into smaller user stories.
- Identify automation opportunities.
- Construct and present workflow charts and diagrams.
- Communicate, validate, and prioritize requirements with relevant stakeholders.
- Develop and maintain reporting tools.
- Perform data discovery, analysis, and modeling.
- Collaborate with Product Manager on roadmap planning and prioritization.
- Perform user acceptance testing.
- Triage system performance issues as identified during user acceptance testing.
EDUCATION & EXPERIENCE REQUIREMENTS
- Associates degree in Computer Science or related field.
- 2+ years of experience designing and executing comprehensive business requirements.
- Experience with PowerPoint, Visio, ADO (Azure Dev Ops), and MS SharePoint preferred.
- Detail oriented, analytical, and inquisitive.
- Insurance and policy processing experience is preferred.
- Strong relationship management, interpersonal and negotiation skills.
- Proven analytical and problemsolving abilities with keen attention to detail.
- Experience with Agile and Waterfall software development methodologies.
- Understanding of Duck Creek, evolving reporting technology or other BI tools is preferred.
- Excellent planning and organizational skills.
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