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Empire

    Store Lead - Empire, United States - The Children's Place

    The Children's Place
    The Children's Place Empire, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Location:
    Sioux Falls, South Dakota
    Job Summary:
    The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.
    Responsibilities:

    Key Accountabilities:
    • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
    • Partners with Store Manager to address an performance concerns with associates
    • Support and participate in all company training and development initiatives
    • Foster a positive work environment and provides direct, objective feedback in a timely manner
    • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
    • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
    • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
    • Represent the company in a professional and positive manner
    • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
    • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
    • Process payroll weekly
    • Modify schedule based on business climate
    • Help maintain a clean, organized, and efficient stockroom, adhering to set policies
    • Ensure Environment (CRE) Standards & Safety requirements are being met
    Education and Experience:
    • High school diploma or equivalent
    • 1-3 years previous retail experience
    • Must be at least 18 years of ag
    Skills and Behaviors:
    • Excellent customer engagement
    • Must be detail oriented
    • Ability to prioritize tasks
    • Ability to work in team environment
    • Ability to give and receive performance-based feedback
    • Must embrace self-development
    • Must be an effective communicator
    • Must be adaptable and flexible to changing priorities
    • Excellent time management, planning, and organization skills
    • Proficient in Microsoft Office
    • Ability to adapt to and learn internal applications
    • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
    • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
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