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    Welcomer - Greeter (Franchise) - Baltimore, United States - Friendly's Restaurants

    Friendly's Restaurants
    Friendly's Restaurants Baltimore, United States

    2 weeks ago

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    Description

    Job Description

    WELCOMER MISSION

    To insure that every guest feels welcome and glad they came to Friendly's.

    ESSENTIAL FUNCTIONS

  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Make each guest feel important and special, especially kids
  • Help the guest understand the Friendly's experience – check if new or returning.
  • Make the guest aware of specials or featured products.
  • Maximize seating efficiency.
  • Deliver rolled, clean silverware to each table.
  • Wait until each guest is seated before presenting menus open to specials if any.
  • Ask if the guest knows what they would like to drink, recommend a Fribble, and if yes, take the order and either get it yourself or deliver it to the server.
  • Constantly inspect the dining room to insure tables to be seated are perfectly reset.
  • Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate the guest's needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping our guests create great memories.
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