Shift Leader - Bridgewater, United States - Wegmans Food Markets, Inc.

Wegmans Food Markets, Inc. Bridgewater, United States

3 weeks ago

Description

Location:
724 Route 202 South Bridgewater, NJ 08807

Availability Requirement for this role:
Morning, afternoon, evening (includes weekends).

Age Requirement:
Must be 18 years or older

Time Type:
Full time

Pay Range:
$21 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects.

Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.

You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs.

If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you

What will I do?

Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Required Qualifications

1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment

Preferred Qualifications

Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters

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