Employee New Customer Support Technology - Brooklyn, OH, United States - Emerald Enterprises

Emerald Enterprises

Verified Company

Brooklyn, OH, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Our client is a large internet provider who wants to ensure that their new customers have the best possible start with their new contract.

This includes ensuring that there are no technical obstacles and that the customer (m/f/d) can use all functions and devices from the very beginning.

However, not every customer has the necessary understanding, for example, to install a router or download applications from the internet.

This is where you (m/f/d) come in.

What will you do in this position?

You will help customers set up their devices
You will assist with downloading software
You will activate applications for use
You will arrange for replacement devices to be sent
You will conduct line tests

About you:

You understand how modern technical devices work
You are a good listener and can empathize with problems
You are helpful and patient
You can work in shifts
You stay uptodate with technological developments

Alternatively, the position can be carried out in our client's offices or in your home office. The training (approximately 3 months) will take place at the company's location in Brooklyn, OH. In order to maintain contact with the company, you should work at the office approximately once a week.

We look forward to meeting you