Customer Service Representative - College Station, United States - Brannon Industrial Group

Description

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction.

This is a full-time position located in College Station, TX.


JOB DUTIES:

• Bilingual customer representative to answer phone calls and manage appropriately
• Enter customer requests into operational system for dispatching
• Greet and direct customers, guests and employees
• Assist with scale house operations as schedules dictate (lunches, vacations, etc)
• Generate operational reports
• Accumulate and route invoices for processing
• Record routine orders in an operational system
• Coordinate meetings both internally and externally
• Assist with advertising and marketing projects
• Open and distribute mail on a daily basis
• Make post office and bank runs as necessary
• Support sales reps with various administrative needs to satisfy customer requests
• Basic understanding of office equipment, copiers, fax machines, postage machines etc.
• Issue PO's for vendor services as needed by employees
• Other tasks as needed by team members include, but not limited to filing, copying, faxing, etc.

Experience - Experience - Minimum of 3 years as office administrator experience in a fast-paced environment.


Education - High school diploma, some college preferred but not required if minimum of 3 years work experience is met.


Location - College Station, TX


Job type - Full time - US work authorization required


Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance

Schedule:

• Monday to Friday

Pay:
$ $17.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Onthejob training
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Relocate:

• College Station, TX 77845: Relocate before starting work (required)

Work Location:
In person