Customer Service Representative - Ponte Vedra, United States - Collective Influence

Collective Influence

Verified Company

Ponte Vedra, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Collective Influence offers an exciting opportunity to be part of an amazing transformation journey.

As the parent company of the largest business tour, industry leaders in networking, small business development, tax-free retirement education, and non-profit charitable giving, we're on a mission to redefine how businesses view success.

We're breaking free from old norms to create a world where financial freedom is not just a dream but a reality for all.

Collective Influence is excited to expand our support team by adding a new Customer Service Representative (CSR) to our team Our CSR's are pivotal to ensuring customer satisfaction by addressing inquiries, resolving issues, and providing exceptional support.

This position requires effective communication skills, a customer-focused mindset, and the ability to navigate various customer interactions with a high-level of professionalism.

Do you have the qualifications and experience? Do you share our passion and vision? Then apply We would love to receive your resume to join our dynamic team and be a driving force in reshaping the future of financial and business education.

Key Responsibilities:

Quickly and effectively resolve client concerns, ensuring a positive experience
Assist customers with purchase, tracking, event details, and other support needs
Maintain a high level of communication and professionalism
Maintain an organized event calendar, CRM, and other customer data folders
Collaborate with other team members and departments to ensure customer satisfaction
Other support related responsibilities directly associated with this role

Qualifications: