Employee Emergency Call Center - Ferndale, MD, United States - Stellar Enterprises
Description
We are looking for a (m/f/d) employee for our emergency call center in Ferndale, MD
Your future tasks will include:
- Processing of alarm and fault reports
- Recording and processing of elevator emergency calls
- Receiving customer and technician inquiries about the situation
- Recording of fault reports and informing technicians, doctors, fire department or other helpers
- Processing of fault reports in the system (recording of master data such as contact information and personal information of the caller regarding health conditions)
What you should bring:
- High stress resistance in emergency situations
- Willingness to work in shifts (Monday
- Sunday, 6am10pm)
- Very good knowledge of German language (spoken and written)
- Clean criminal record (without entries)
- Advantageous but not mandatory: experience in the security industry or proficiency examination 34a
What we offer:
- Intensive training and further coaching during your employment
- Free further education and good development opportunities
- Excellent company health management
- Regular company events and exciting team evenings
- Very good accessibility by public transport
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