Employee Emergency Call Center - Ferndale, MD, United States - Stellar Enterprises

James Miller

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James Miller

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Freelance
Description

We are looking for a (m/f/d) employee for our emergency call center in Ferndale, MD

Your future tasks will include:

  • Processing of alarm and fault reports
  • Recording and processing of elevator emergency calls
  • Receiving customer and technician inquiries about the situation
  • Recording of fault reports and informing technicians, doctors, fire department or other helpers
  • Processing of fault reports in the system (recording of master data such as contact information and personal information of the caller regarding health conditions)

What you should bring:

  • High stress resistance in emergency situations
  • Willingness to work in shifts (Monday
  • Sunday, 6am10pm)
  • Very good knowledge of German language (spoken and written)
  • Clean criminal record (without entries)
  • Advantageous but not mandatory: experience in the security industry or proficiency examination 34a

What we offer:

  • Intensive training and further coaching during your employment
  • Free further education and good development opportunities
  • Excellent company health management
  • Regular company events and exciting team evenings
  • Very good accessibility by public transport
We are looking forward to getting to know you

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