Service Advisors - Milwaukee, United States - Heiser Automotive Group

Heiser Automotive Group

Verified Company

Milwaukee, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Heiser:

Overview of Position:

Heiser is looking to fill open positions for Service Advisors. We are searching for professional individuals with strong customer service skills, attention to detail, a desire to interact with our guests, and a positive attitude with a willingness to learn and follow instructions. Service Consultants at Heiser work in our Service Department handling various administrative and customer service tasks such as providing cost estimates, monitoring repair progress, and creating detailed reports on time and labor expenses.

What we offer

Competitive Pay
Attractive Signing Bonus
Flexible Schedules including options for a 4-day work week
Training and career advancement opportunities
Comprehensive Insurance coverage (Health, Dental, Vision, Disability, Life, Accident, and Cancer)
Paid Time Off and Holiday Benefits
401k Plan with Company Match
Discounts on services, parts, and vehicle purchases

Responsibilities

Identify vehicle performance issues and service needs
Regular contact with guests regarding service updates
Validate warranty and service agreement coverage
Prepare cost estimates for services
Create repair orders
Act as a liaison between guests and Technicians
Ensure clear communication between guests and Technicians regarding service requirements
Ensure guests are informed about recommended services or repairs

Requirements: