F&b Supervisor - The Woodlands, United States - Woodlands Resort
Description
Overview:
The F&B Supervisor at The Woodlands Resort provides leadership and guidance to the Food and Beverage Outlet team to ensure guest satisfaction and optimum performance.
Responsibilities:
- Maintains a commitment to customer service and guest satisfaction
- Assists in leading and supervising the outlet team
- Ensures supplies are properly stocked; assists with supply orders
- Coordinates inventory control
- Uses labor management tools to schedule and control costs
- Assists with new hire and termination paperwork
- Participates in staff and department meetings
- Attends mandatory monthly and resort meetings
- Reports repair needs to Maintenance
- Ensures compliance with resort policies
- Responsible for daily reports and manager log book entries
- Performs restaurant staff duties as needed
- Maintains a safe work environment
- Helps with budget preparation and monitoring
Qualifications:
- Flexibility. The business demands flexibility with work days and hours
- Experience in providing service with excellent phone skills
- People Person. Enjoys creating exceptional experiences for others
- Great communicator. Must effectively communicate with guests and associates
- Must be 18 years or older
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