F&b Supervisor - The Woodlands, United States - Woodlands Resort

Mark Lane

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Mark Lane

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Description

Overview:

The F&B Supervisor at The Woodlands Resort provides leadership and guidance to the Food and Beverage Outlet team to ensure guest satisfaction and optimum performance.


Responsibilities:
  • Maintains a commitment to customer service and guest satisfaction
  • Assists in leading and supervising the outlet team
  • Ensures supplies are properly stocked; assists with supply orders
  • Coordinates inventory control
  • Uses labor management tools to schedule and control costs
  • Assists with new hire and termination paperwork
  • Participates in staff and department meetings
  • Attends mandatory monthly and resort meetings
  • Reports repair needs to Maintenance
  • Ensures compliance with resort policies
  • Responsible for daily reports and manager log book entries
  • Performs restaurant staff duties as needed
  • Maintains a safe work environment
  • Helps with budget preparation and monitoring

Qualifications:
  • Flexibility. The business demands flexibility with work days and hours
  • Experience in providing service with excellent phone skills
  • People Person. Enjoys creating exceptional experiences for others
  • Great communicator. Must effectively communicate with guests and associates
  • Must be 18 years or older
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