Medical Receptionist - Norfolk, United States - Wagner Kapoor Institute

Description

Company:
Wagner Kapoor Institute

About Us:
At the Wagner Kapoor Institute, our mission is "Saving Sight, Enhancing

Lives." We are a Disney-like, friendly, and fast-paced ophthalmic practice dedicated to

providing exceptional eye care services to the Norfolk community. Our team is

committed to delivering a magical experience to our patients, where every interaction is

filled with warmth, compassion, and efficiency.

We are looking for a Disney-like medical receptionist to join our team

at the Wagner Kapoor Institute in Norfolk, VA.


Responsibilities:

• Greeting Patients and Visitors:
• Welcome patients and visitors with genuine warmth and enthusiasm, embodying the

Disney spirit of hospitality from the moment they enter our practice.

• Maintain a positive and cheerful demeanor, even during busy periods, to ensure

every interaction leaves a lasting impression of kindness and care.


Administrative Tasks:

• Make daily patient appointment confirmation calls to ensure the smooth running of

the schedule and minimize no-shows.

• Verify patient insurance information accurately and efficiently, assisting patients with

insurance-related inquiries and forms.

• Schedule patient followup appointments and coordinate doctor referrals as needed,

ensuring continuity of care for our patients.

• Check in office packages and distribute mail to administrative assistants promptly,

maintaining efficient office operations.

• Update patient spreadsheet with new information and ensure accuracy of existing

data, supporting the smooth functioning of our administrative processes.

demonstrating excellent organizational skills and attention to detail.

• Distribute electronic faxes officewide, ensuring timely delivery of important

documents and correspondence to relevant staff members.


Requirements:

• High school diploma or equivalent; additional certification in healthcare

administration or related field is a plus.

• Previous experience in a medical office or customer service role preferred, with a

passion for delivering exceptional service.

• Proficiency in computer systems and electronic medical records, with the ability

to navigate software with ease.

• Excellent communication and interpersonal skills, with a naturally friendly and

approachable demeanor.

• Strong organizational abilities and attention to detail, coupled with the ability to

thrive in a fast-paced environment.

• A genuine passion for making a positive difference in the lives of others, aligned

with our mission of Saving Sight, Enhancing Lives.


Benefits:

Joining our team means becoming part of a magical family dedicated to

making a difference in the world. We offer competitive compensation, health insurance,

retirement plans, paid time off, and opportunities for personal and professional growth.

How to Apply:
If you ready to bring a touch of Disney magic to our practice and help

us fulfill our mission of Saving Sight, Enhancing Lives, please submit your resume and

a cover letter outlining your qualifications and why you excited about this opportunity


Pay:
$ $19.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Parental leave
• Pet insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Norfolk, VA 23502: Relocate before starting work (required)

Work Location:
In person