- Must have a valid drives license, be able to be insured to drive company or guest's vehicles and be a US citizen or hold a valid US working permit.
- Language Skills:
- Mathematical Skills:
- Reasoning Ability:
-
Service Writer
3 weeks ago
Default Portland, United States Full timeWe need YOU for our busy automotive shop. Opening for a service advisor - Manager. Prefer persons with 2 years of automotive experience. 5 day work week Mon - Fri. Always a supportive environment because when you succeed, we succeed. · Need a person with: · • Excellent customer s ...
-
Customer Service Writer
3 weeks ago
Papé Group Portland, United States** Customer Service Writer / Advisor - Swing Shift** · **Job Category****:** Administrative **Requisition Number****:** CUSTO009509 Showing 1 location **Job Details** · **Description** · ****PAPE KENWORTH PORTLAND, OR**** · **CUSTOMER SERVICE WRITER / ADVISOR SWING SHIFT**: O ...
-
Customer Service Writer
3 weeks ago
Papé Group Portland, United States** Customer Service Writer / Advisor - Tues-Sat Shift** · **Job Category****:** Administrative **Requisition Number****:** CUSTO08542 Showing 1 location **Job Details** · **Description** · ****PAP KENWORTH PORTLAND, OR**** · **CUSTOMER SERVICE WRITER / ADVISOR TUES - SAT SHIF ...
-
Express Service Writer
2 weeks ago
Dick Hannah Volkswagen Hyundai of Portland Portland, United StatesAt Dick Hannah Dealerships, our Core Values are summed up in four words: Family, Integrity, Respect and Purpose. We're a family-run business that's been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is ru ...
-
Service Writer
2 weeks ago
Opti Staffing Estacada, United StatesFacilitation in scheduling and organizing vehicles checking in and out and communicating with customers about their concerns and needs regarding their vehicles. Coordinating with and selling to customers preventive maintenance and repairs for their v Writer, Retail, Staffing, Ser ...
-
High Performance Automotive Service Writer
1 week ago
eRep Inc Portland, United StatesHigh Performance Automotive Service Writer / Sales · Share: · Share · Share · Tweet · Share · High Performance Automotive Service Writer / SalesDescription Since 2002, Performance Race Engineering has been a consistent leader in automotive aftermarket sales and service in t ...
-
Technical writer
3 weeks ago
Sapphire Enterprises New Washington, United StatesCHANGE IS PART OF EVERY FUTURE-ORIENTED COMPANY · We don't just work on your documentation. No, we also constantly work on ourselves. Since our founding, the way we work and the possibilities for documentation have changed significantly. Digitalization brings even more new develo ...
-
Business Development Manager
1 week ago
BerryDunn Portland, United StatesOverview: · This position will report to the Director of Business Development and manage a small team of proposal writers and coordinators. · **Responsibilities**: · Lead the team's people management: · - Run a fast-moving team that develops multiple proposals each month and cond ...
-
Automotive Service Writer- High Performance Shop
2 weeks ago
Dick Hannah Dick Says Yes Vancouver, United StatesJob Description · Job DescriptionOur Automotive Service Writers excel in bolstering service department business through expertly recommending and selling high-performance service to our hot rod and race car customers, while prioritizing exceptional customer service and fostering ...
-
Producer/Project Manager
2 weeks ago
BizTek People, Inc. | APA International Placement Consultants Portland, United StatesPGE · Producer/Project Manager · 6-month contract (extensions possible) · Work Hours 30-40 per week · Portland OR hybrid 1-2 day per week) · Overview · Our Brand/Marketing team has ~20 people consisting of two teams. The Brand team is responsible for brand marketing and sponsorsh ...
-
Marketing Project Manager
6 days ago
BizTek People, Inc. | APA International Placement Consultants Portland, United StatesOverview · Our Brand/Marketing team has ~20 people consisting of two teams. The Brand team is responsible for brand marketing and sponsorship activations to drive awareness and affinity. The Marketing team its responsible for marketing to residential and business customers to dri ...
-
Commercial Account Manager
3 weeks ago
CareerPaths NW Beaverton, United StatesOur client, a prominent provider of Commercial, Group Benefits, and Personal Lines Insurance, is seeking a proficient Commercial Lines Account Manager to join their team. This role is essential for someone with a passion for managing and retaining commercial clients, supporting b ...
-
Volkswagen Express Lube Technician
1 week ago
Volkswagen Dealership Beaverton, United StatesVolkswagen Dealership - JobID: [Automotive Mechanic / Auto Technician] As a Technician at Volkswagen, you'll: Use factory specifications as the standard in all repair, service, and customization work; Receive service assignments from the service writer or service manager; Have th ...
-
Data Modeler 3
1 week ago
Kforce Beaverton, United States ContractDescription · Kforce has a client that is seeking a Junior Technical Writer in Charlotte, NC.Key Tasks: · Junior Technical Writer will work with a range of IT professionals to create and update documentation supporting a range of IT Services · Migrate current documentation to Con ...
-
Full Time Nabisco Merchandiser/Order Writer
3 weeks ago
Mondelez International Beaverton, United States Full timeJob Description · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Full Time Nabisco Merchandiser/Order Writer · Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & r ...
-
Full Time Nabisco Merchandiser/Order Writer
3 weeks ago
Mondelez International Beaverton, United States Full timeJob Description · Join our Mission to Lead the Future of Snacking AT Mondelēz International · Full Time Nabisco Merchandiser/Order Writer · Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & r ...
-
Master Automotive service technician
1 week ago
Gpac Beaverton, United States Full timeMaster Automotive Technician · Are you a certified automotive technician? Do you thrive in fast-paced environments? Are you ready to advance your career? We are seeking a highly skilled and certified service technician · Job Responsibilities: · Inspect and test vehicles to ident ...
-
Collision Estimator
1 week ago
Caliber Collision Beaverton, United States Full timeCaliber Collision is hiring Collision Estimators in YOUR AREA · At Caliber, we didn't get to be the nation's largest collision repair provider by accident. We've built a team with over 1,500 plus state-of-the-art repair centers coast to coast, but what drives our growth is our Pu ...
-
General Automotive Technician
2 weeks ago
AAMCO Transmissions and Total Car Care Tigard, United StatesJob Description · Job DescriptionAs a General Automotive/R&R Technician you will be called upon to service a broad range of vehicle repair issues and to quickly identify the cause of performance problems. We are also looking for skilled Transmission Rebuilders. · Position Respons ...
-
Mobile Diesel Mechanic
3 weeks ago
Rush Enterprises Oak Hills, United StatesThe Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and rem ...
Express Service Writer - Beaverton, United States - Herzog-Meier Volkswagen Volvo
Description
Job Title: Express Service Writer
Position Description: Express Service Writer will determine management, production, and quality requirements and maintain a follow-up system that encourages follow-through with assigned projects. Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
Requirements- Pre-writes and schedules service appointments. Obtains guest and vehicle data prior to arrival- Greets guests in a timely, friendly manner, obtains vehicle information and inspects all vehicles- Writes up guest's vehicle concerns using the Road-to-the-Sale accurately and clearly- Test drives the vehicle with guest as needed to confirm the concern- Refers to service history, inspects vehicle, and recommends additional needed service- Advises guests on the care of their car and the value of maintaining their vehicles in accordance with manufacturers' specifications- Provides a complete and accurate written cost estimate for total job- Establishes "promised time." Checks with CDK Drive/ERO or dispatcher, if necessary- Obtains guest's approval and signature on repair order- Establishes guest's method of payment; obtains credit approval, if necessary- Properly enters RO into CDK Drive /ERO system for proper dispatching- Checks on progress of repair throughout the day. Contacts guests regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization- Adheres to the current service marketing programs- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as needed- Uses all service department forms, menus and pricing guides consistently; notifies management if any information is out of date or incorrect- Explains completed work, all charges and reviews the factory CSI-Survey to all guests- Adheres to the company & manufacture processes & policies- Maintains high guest satisfaction standards and strive for outstanding CSI Scores- In a prompt and friendly manner; handles telephone inquiries regarding estimates, general questions, appointments and work in process- Inspects all vehicles for body damage, tire condition and upsell opportunities; inform guest if work is needed and provide an estimate and sell if needed- Maintains a professional appearance and attitude- Keeps work area clean
Has the ability to reason with difficult people and situations as well as hold intelligent conversations with all our guests.
Required EducationWilling to participate and apply factory training or other forms of training whenever available.Work Environment:
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN "ALL-INCLUSIVE" LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB.
Signature (Employee) Date
Signature (Supervisor) Date
