Administrative Specialist I - Union County, NC, United States - North Carolina North Carolina Dept of Public Safety

Description

Description of Work:


This is an ANTICIPATED vacancy. This position is expected to be available on 6/29/2024

Job responsibilities include, but are not limited to, the following:

Administrative Duties (70%):

• Managing inventory of supplies (uniform items & administrative items).
• Diligently monitoring policy and procedure changes and distributing same to members. Ensuring office equipment efficiency.
• Performing traditional office support functions, i.e., sorting/routing incoming materials, handling/distribution of mail, faxing, scanning, document collation, updating files and database systems, etc.
• Providing advisory and clerical support for Sergeants. Serving on teams and boards at the pleasure of the Troop Commander and/or Senior Patrol Management.
• Aiding in the interpretation and completion of forms and reports.
• Attending training and inservice schools as required.
• Accessing the Administrative Office of the Courts computer system in order to review uniform citation status.
• Ordering, compiling and distributing office supplies, equipment and other materials to District and Troop personnel for operational use.
• Recording, maintaining and verifying timekeeping balances, i.e., shift premium compensation, sick and vacation leave balances.
• Reinforcing agency mission by encouraging attitudes and conditions that promote an improved work environment.

Reports/Scheduling (20%):

• Gathering data and compiling same in report/spreadsheet format.
• Entering volume amounts of traffic enforcement data into computer database.
• Aiding in the interpretation and completion of forms and reports.
• Recording and maintaining timekeeping balances, i.e., shift premium compensation, sick and vacation leave balances.
• Tracking due dates of reports and expiration of equipment for the District.

Customer Service/Public Contact (5%):
This position serves as a public contact in the following capacities:

• Interacting with Administrative Office of the Courts personnel to assist with court dates for uniform members and updating citation information.
• Interacting with public officials for the purposes of legislative action matters; coordination of special law enforcement events.
• Interacting with citizens regarding accident reports, weather conditions, commendations, directions, stored/seized vehicles, motor vehicle laws and complaints.
• Interacting with uniform members through the utilization of computer messaging programs to deliver messages.

Filing (5%):

• Maintaining files and purges all Troop and District correspondence through the established District Filing guide system.

This is a full-time position (40 hours per week) with
State Benefits. The typical work schedule is Monday-Friday 8:00AM-5:00PM.

Note to Current State Employees:

Knowledge, Skills and Abilities / Competencies:

• Experience maintaining confidential data, files and/or records.
• Experience providing customer service and/or information to the general public, individuals and/or groups.
• Experience utilizing a computer and associated programs (ex. Microsoft Excel, Microsoft Outlook, Microsoft Word).

MANAGEMENT PREFERENCES:

• Current or prior State Highway Patrol administrative/clerical experience.
• Previous administrative/clerical experience in one of the following areas/work environments: 1) law enforcement agency, 2) law firm/legal office or 3) military department.
• Experience with any/all of the following: Administrative Office of the Courts (AOC), Fiori Time Management, Computer Aided Dispatch (CAD)/Workforce Management Plus, Division of Criminal Information (DCI) and/or E-Procurement.

NOTE:
Recommended applicant(s) must undergo and successfully pass a Criminal Background Investigation including a Drug Screening Test.

Minimum Education and Experience Requirements:


_Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See _*_ for details._**High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.


Supplemental and Contact Information:

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they mus