Email Marketing Assistant - New York, United States - Charles Tyrwhitt Inc
Description
Department:
Marketing - US
Location:
NY Office, mid-town Manhattan, New York (hybrid schedule - 3 days per week in-office)
Role Summary
There will also be some involvement in supporting our growing SMS (text message) marketing program in the US.
This role will be instrumental in supporting the growth of a best-in-class retention communication program that delivers relevant content to our customers and profitability to the business.
To be successful you'll have excellent organizational skills and be a real communicator who is able to effectively prioritize tasks and achieve deadlines.
KEY RESPONSIBILITIES
- Support as needed the planning, creation, sending, and tracking/reporting of marketing text messages (SMS and MMS) to US customers
Experience:
- Education and/or experience working as part of an operational process with strong communication between departments
- Identifying customer behavior and how it relates to consumer spending
- Communicating and/or working with individuals remotely or across different teams to achieve common goals
Technical Skills:
- Knowledge of Excel
- Strong inclination to learn/use various internal systems.
- Knowledge of HTML a plus.
- Working knowledge of Adobe Campaign ESP is a plus
Personal Attributes & Behavioral Skills:
- Ability to work with deadlines and prioritization
- Good problemsolving skills and an excellent attention to detail
- Excellent communication skills, both written and verbal
- A positive, proactive, and flexible attitude
- Demonstrate initiative to learn new systems and processes
- Good interpersonal skills and teamwork both crossfunctionally and internationally
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