- Provide senior level workstation/laptop support
- Ability to provide remote support for a professional hybrid work environment
- Systematically resolve issues related to workstations and laptops
- Escalate and support level 3 engineers to identify, troubleshoot, and resolve user problems
- Provide exceptional customer service while being able to manage day-to-day IT operations, critical situations and communicate the urgency of all issues as appropriate
- Document issues/problems and solutions for both IT team members and end users
- Be available as on-call support as needed
- 3-5 years relevant technical and functional experience in a hybrid Windows based environment
- 3-5 years of experience supporting Windows and MacOS workstations, laptops, and virtual environments
- 3-5 years of experience providing technical support in the financial industry a plus
- Bachelor's degree in a relevant field required. Will consider 5-7 years of experience and/or certifications in lieu of degree
- Ability to interface with all levels of production and management Team
- Strong diagnostic and troubleshooting skills to restore immediate use of systems
- Strong documentation and communication skills
- Strong diagnostic and troubleshooting skills to restore immediate use of systems
- Strong documentation and communication skills
- Working knowledge of video conferencing technologies such as Webex, Zoom and Microsoft Teams
- Windows 11, Outlook and Office 365 support and troubleshooting, SharePoint client end support
- System build, deployment, and maintenance
- Strong familiarity with desktop security products
- Firm understanding of Active Directory Administration
- Deep functional understanding of Lenovo Desktops and Laptops, MSFT Surface, iPhones, iPads
- Familiarity with Microsoft Configuration Manager and Microsoft Endpoint Management
- Experience with MDM systems such as MobileIron and Microsoft Intune
- Experience with MFA solutions (e.g. RSA, MS Authenticator, Duo, etc.)
- Functional knowledge of one or more IT infrastructure fundamentals (e.g. basic networking skills, server, identity and access)
- Relevant Microsoft Windows certifications are desired but not required
-
IT Support Technician
3 weeks ago
Amentum San Francisco, United StatesAmentum is seeking **IT Support Technicians **to support our DHS customer at their regional CONUS and OCONUS facilities. · With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshootin ...
-
IT Support Technician
3 weeks ago
Kaiser Permanente San Francisco, United States**Job Summary**: · **Essential Responsibilities**: · - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengt ...
-
IT Support Technician
1 week ago
Cogo Systems San Pedro, United StatesSeeking ambitious, energetic, motivated, organized, and creative individual for an IT Support Technician role in the Port of Los Angeles area. This person will be responsible for supporting Terminal Operations groups utilization of automation technology, which includes RFID, OCR ...
-
Desktop Support Technician
5 days ago
Empower AI Inc. San Francisco, United StatesOverview: · Empower AI is proud to be recognized as a 2022 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. · **Responsibilities**: · As a Journeyman C ...
-
Field Desktop Support Technician
17 hours ago
System Edge LLC. California City, United States**Field Desktop Support Tech · - all days onsite** · **Duration: 6 months** · **Location Details: California City, CA 93505** · **Responsibilities**: · - Advanced desktop support experience · - troubleshooting, configuration, software installation · - Adept at M365, Windows, Acti ...
-
IT Support Technician
3 weeks ago
Kaiser Permanente Oakland, United States**Job Summary**: · **Essential Responsibilities**: · - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengt ...
-
IT Support Technician
3 weeks ago
Diligente Technologies San Francisco, United StatesIT Support Technician · Employment Type: W2 Contract only · City: San Francisco · State: California · Number of positions: 2 · Description: · IT Support Systems Analyst: Provide day-to-day remote and on-site support. This position will require a candidate that will be the techni ...
-
IT Support Technician
2 weeks ago
Astranis San Francisco, United StatesAstranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access. We're doing this by building the next generation of smaller, more cost-effective spacecraft to bring the world online. · As a team, we've lau ...
-
IT Support Technician
2 weeks ago
Diligente Technologies San Francisco, United StatesNumber of positions:2 · Description: · IT Support Systems Analyst: Provide day-to-day remote and on-site support. This position will require a candidate that will be the technical expert on all areas of end-user system support. · Provide senior level workstation/laptop support . ...
-
IT Support Technician
2 weeks ago
Diligente Technologies San Francisco, United StatesNumber of positions:2 · Description: · IT Support Systems Analyst: Provide day-to-day remote and on-site support. This position will require a candidate that will be the technical expert on all areas of end-user system support. · Provide senior level workstation/laptop support ...
-
IT Support Technician
1 week ago
City Of Alameda Alameda, United States**Nature of Position**: · Under general supervision, the **IT** Support Technician** **provides enterprise technology systems support and performs other related work as required. · This is a part time opportunity and typically employees are scheduled for a maximum of 28 hours per ...
-
Computer Support Technician
3 weeks ago
Alameda County Office Of Education (ACOE) San Leandro, United States**About the Employer** · The Alameda County Office of Education (ACOE) supports students through our mission to provide, promote, and support leadership and service for the success of every child, in every school, every day. · **Requirements / Qualifications** · **THE POSITION**: ...
-
Workplace Support Technician
2 weeks ago
VeeAR Projects Inc. San Francisco, United StatesTitle: Workplace Support Technician · Duration: 7+Months (extension) · Location: San Francisco, CA , (Onsite) · Workplace Support · Do you want to join us as we pursue our disruptive vision to make machine data accessible, usable, and valuable to everyone? Are you passionate ab ...
-
IT Support Technician II
1 week ago
Experis San Francisco, United StatesJob Title: IT Support Technician II · Providing tier ii support to financial services companies is a "must have". · Specifically, investment management experience within financial services is preferred. · Client is seeking an IT Support Technician II to work in San Francisco, ...
-
deskside support technician
2 weeks ago
Diverse Lynx San Francisco, United StatesDESKSIDE SUPPORT TECHNICIAN · San Francisco, CA Day-1 Onsite Position) · Contract Position · Required Skills: · 1.Desktop Support, win /MAC OS, MS office Suite Custom Apps, VPN, basic Network troubleshooting. Imaging Desktops. · 2. Hardware and Software troubleshooting 3. Great ...
-
BlueHorizon Solutions Oakland, United StatesAbout Oakland City Works GmbH: · We are a municipal multiservice specialist for supply and disposal as well as services in the public sector. This makes us the most important and economically successful subsidiary of the city of Oakland. Horizontal cooperation and economic interc ...
-
Workplace Support Technician
2 weeks ago
Veear San Francisco, United StatesTitle: Workplace Support Technician · Duration: 7+Months (extension) · Location: San Francisco, CA , (Onsite) · Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. · Workplace Support · Do you w ...
-
Laboratory Support Technician
2 weeks ago
UCSF Benioff Children's Hospital San Francisco, United StatesThe Laboratory Support Technician supports the Immunogenetics & Transplantation Laboratory (ITL) by providing administrative services to clients and performing technical tasks that do not require a license. Client services include monitoring and resp Laboratory, Support Technicia ...
-
IT Support Technician II
3 weeks ago
Evolver San Francisco, United StatesJob Description · Job DescriptionIT Support Technician II · Job Location – San Francisco, CA (Hybrid) · Overview · Evolver is seeking an IT Support Technician II to work in San Francisco, CA. (Hybrid - 2 days remote/3 days in office). This role will provide day-to-day remote and ...
-
Desktop Support Technician
20 hours ago
Horizon Information Technology Solutions San Francisco, United StatesJob Description · Job DescriptionSTATEMENT OF NEED AND INTENTSFDPH is working to refresh computers, monitors, webcams, speakers, and other associated endpoints across shared workspaces in our organization. We are seeking three (3) PC Desktop Support Technicians to facilitate the ...
IT Support Technician II - San Francisco, United States - Evolver Commercial
Description
Job Description
Job DescriptionEvolver is seeking a IT Support Technician II to work in San Francisco, CA. (Hybrid - 2 days remote/3 days in office). This role will provide day-to-day remote and on-site support. This position will require a candidate that will be the technical expert on all areas of end user system support.
Essential Job Duties and Responsibilities
Minimum Qualifications and Requirements
Basic Qualifications:
Preferred Qualifications:
Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. The annual salary range for this position in the San Francisco Bay Area is between $100,000 and $140,000 USD/year.
Job Posted by ApplicantPro