- Answering phone calls and directing to relevant parties
- Supporting customer inquiries such as order status checks, warranty issues or other product support
- Utilize listening skills and probing questions to identify the customer's concern and evaluate their needs
- Complete whole sales, quotes and collect orders from internal sales department
- Develop and maintain relationships with new or existing customers, vendors or wholesalers
- Review orders for pre-paid freight to ensure shipping requirements are met
- Conduct quality verifications on purchase orders such as model number, prices and job quotes
- Attend product knowledge training provided by organization or vendors
- Utilize internal ERP system for information such as customer information, inventory, PO
- Be willing to study and gain product knowledge on a large catalog of items
- Perform clerical duties such as file management and organization
- Assist the Purchasing Manager with other duties as assigned
- Excellent problem-solving skills and leadership qualities
- Be capable of working in a fast-paced environment, in a customer focused role, while having a high attention to detail and speed
- Prior experience handling a multi-line phone system
- Basic computer experience such as Microsoft Office, Point-of-Sale and/or another internal database software
- A self-motivated, positive, team player eager to join the family.
- Demonstrates excellent written and verbal communication skills.
- Treats others with fairness and respect; listens to others in team decisions and actions, and shares information with others on the team.
- Excellent customer service and office administrative skills
- Highly organizations, attentive, has a sense of urgency, flexible and able to modify tasks with changing priorities
- Ability to provide exceptional customer service with each interaction
- A family-oriented business is kind of our tradition – for 100 years and counting
- We are Rebuilding Detroit, both through the physical buildings and the people who call it home. Regardless of your position, we hope that more people can find meaningful careers in Detroit's construction industries.
- Come grow with us Have the ability to learn skills or knowledge from educational and learning opportunities.
- Bachelors Degree in Business Administration or related field
- Foundational knowledge in Microsoft Office 365.
- Prior purchasing or equivalent experience.
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Purchasing Specialist - Walled Lake, United States - Advance Plumbing & Heating Supply
3 weeks ago
Description
Job Description
Job DescriptionDescription:About Us:
Welcome to Advance Plumbing & Heating Supply Company, a fourth-generation family owned and operated business, started in 1920. The company's original location was at 2984 Grand River Ave. in Detroit, across from the Motor City Casino. On October 31st, 2016 we moved to our new location at 150 Parsons St. in Midtown Detroit. The new state-of-the-art location features the City of Detroit's first ever Decorative Plumbing Showroom which opened in winter of 2018.
In 1990, with a solid reputation for excellence and an expanding market, Advance opened up a second location in Walled Lake, Michigan which features a state-of-the-art 5,000-square foot decorative plumbing showroom and an outstanding plumbing & heating parts counter.
What You'll Do:
Purchasing Specialist prepares and processes purchase orders and maintains purchasing records. Interacts with suppliers to obtain pricing and product specifications. A Purchasing Specialist verifies orders and pricing with a high level of attention to detail while utilizing superb communications skills to maintain profitable relationships.
Some Duties May Include:
What You Need to Get the Job Done:
What Will Make Us Really Love You:
What You'll Love About Us:
Requirements:
