Patient Service Representative - Santa Fe Springs, United States - My Best Homecare

My Best Homecare

Verified Company

Santa Fe Springs, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

LOS ANGELES AREA APPLICANTS ONLY.

THIS IS NOT A REMOTE WORK POSITION.
My Best Homecare is a well-established Home Respiratory Medical Equipment provider for almost 2 decades in California. We are currently looking to hire a permanent full-time position Patient Service Representative at our Santa Fe Springs location.

The main job responsibilities of the PSR include performing many of the tasks below as assigned by the manager or supervisor.

Process new patient orders according to company policies.
Schedule appointments for equipment setup and delivery.
Perform scheduled followup phone calls to patients using rental equipment.
Perform insurance verification and request for insurance authorization.
Review patient records for relevant uptodate information prior to process patient supply requests.
Process new patient supply requests and check for delivery confirmation prior to billing.
Update patient records for complete and accurate information such as physician orders, insurance authorizations, equipment serial numbers, and other relevant information.
Review patient records for completion and accuracy prior to billing.
Review and update company manager and supervisor of patient equipment usage data via direct downloads and/or remotely.
Excellent English oral and written skills. Being bilingual in Spanish is a plus.
Excellent customer service and telephone skills.
Honest, reliable, and responsible team player.
Ability to work independently as well as cooperatively with mínimal supervision.
Ability to focus and to follow detailed instructions accurately and completely.
Ability to prioritize and handle multiple tasks with deadlines simultaneously.
Proficient in Microsoft Office with strong typing skills.
Have basic working knowledge of Medicare, Medi-Cal, and private medical insurance.
Enjoy working with people and is passionate about helping people.

My Best Homecare is an equal opportunity employer that offers competitive compensation and excellent benefits package including Paid Time Off, 401K, medical, dental, and vision insurance with opportunities for career advancement.

About My Best Homecare:

My Best Homecare is a premier complex respiratory care provider for home medical equipment.

Our sole mission is to provide the best available home respiratory medical equipment, service, and support for patients living at home.