Network/System Administrator - Ypsilanti, United States - Kalitta Air, LLC

Kalitta Air, LLC Ypsilanti, United States

5 days ago

Description

Job Description

JOB TITLE: Network/System Administrator

DEPARTMENT: Information Technology

LOCATION: On-Site in Ypsilanti, Michigan (No remote work option)

POSITION DESCRIPTION:

Responsible for the installation, maintenance, and usage of complex corporate networks and MS Windows servers that link numerous computers across a widely dispersed enterprise environment. Test and implements interface programs; Evaluates hardware and software to determine which products best meet organization/customer needs; Manages network performance and maintains network security; Ensures that security procedures are implemented and enforced; Troubleshoots and resolves complex problems to ensure minimal disruption of mission-critical applications; Provides technical support for helpdesk escalations; Ability to plan and perform fault management, configuration control, and performance monitoring; Ability to conduct installation, activation, back-up, deactivation, and restart of network resources/services; Ability to evaluate communication hardware and software, troubleshoot LAN/WAN/VPN and other network-related problems; Schedules network conversions and cutovers; Provide technical assistance, support, and advice to user/customers, onsite or remotely worldwide.

Essential Job Functions:

• Manage, maintain, and troubleshoot the corporate Windows Network infrastructure and servers.

• Administer and maintain Windows Active Directory security. Develop policies such as backup procedures, security, and group policies..

• Supports users and teammates by offering technical expertise on network systems.

• Solve complex networking design issues, operational and maintenance problems; troubleshooting user obstacles

• Assist with technical documentation and user education as needed.

• Develop business relationships and integrate activities with other business departments to ensure the successful implementation and support of key business initiatives.

Required Qualifications and Skillsets:

• Thorough understanding (hands-on experience) with Windows server OS, Windows 10 client OS, WSUS/SCCM, VMware ESXi vSphere, terminal server, NFS, and Azure Active Directory.

• Thorough understanding (hands-on experience) with SD-WAN, LAN/WAN, TCP/IP, FTP, VPN, DHCP, DNS, SMTP, and Ethernet devices (switch/router/hub) technologies.

• Understanding of Azure AD, Cloud Exchange, Mimecast, Fortinet products.

• Understanding of ITIL v3/v4 framework (Incident/Request/Change/Problem management).

• Working knowledge of Veeam backup software, Solarwinds, and Fortigate firewall desired.

• Working knowledge of HA, failover, deduplication (Dell PowerMax and Data Domain preferred) environments.

• Working knowledge of Agile methodology (Scrum/Kanban).

• Demonstrate honesty, integrity, and respect for others, a willingness to be flexible and open to change.

• Be willing and able to interact with all layers of the business utilizing non-technical terms.

• Willing and able to maintain a positive, supportive attitude in difficult scenarios.

• Work well with others in a highly collaborative team environment.

• Ability to lead a team ensuring tasks and projects are completed.

• Occasional after-hours support required.

EDUCATION and/or EXPERIENCE:

High school diploma or GED required. College coursework or degree is strongly preferred.

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