Fine Jewelry Merchandise Supervisor - Downey, United States - JCPenney

JCPenney

Verified Company

Downey, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Downey, CA, United States - Stonewood S/C 100 Stonewood St

Job ID:

Store Hourly Positions

Commission

Job Type:
Full-Time

Pay Range:
$ $34.50

Date Updated:
Apr 14, 2024

General Description
Do you like helping others excel? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well, being a
Fine Jewelry Supervisor at JCPenney might be a perfect fit

Your role as the
Fine Jewelry Supervisor is to supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience that will delight our customer, creating loyalty that will have them coming back to the store for years to come You will be expected to provide great Customer service and sales; sales floor leadership and staff supervision; scheduling to meet coverage, along with an ability to provide dynamic leadership, and consistent execution of the elements that drive sales.

Primary Responsibilities:

Customer Service
Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition.
Sales
You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales.
Merchandise Flow & Placement
You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer.

Team Development

Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store.

Performance Standards

Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

To achieve success at JCPenney, a supervisor will possess the following:

Work experience
Minimum of 2 years retail experience
Education

- bachelor's degree or equivalent work experience

Drives Performance
Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.

Builds Relationships

Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
Intensity
Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency.

Shows Courage

A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.

In addition to a competitive wage, this position offers
1% commission on sales of qualified merchandise and a
10% commission for Service and Care plans.

What you get:

About JCPenney:

Job Title:
Fine Jewelry Merchandise Supervisor - Stonewood S/C

Location:
Downey, CA, United States - Stonewood S/C 100 Stonewood St

Job ID:

J.C. Penney Company Inc.
Plano, Texas