Clinical Clerk Ii - San Marcos, United States - Kaiser Permanente

Kaiser Permanente

Verified Company

San Marcos, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Under supervision of department administrators, the Internal Medicine clerk is responsible for computer data processing and report generation including steps of data entry, sorting, compilation, printing and distribution of reports.

This position maintains comprehensive, networked patient data bases which supports the clinical interventions by physicians, NP/PAs and/or RN care coordinators.

Daily responsibilities may include initial review and adjustment of algorithm based computer screening decisions prior to final approval by licensed personnel.

The clerk also has ongoing patient contact in scheduling appointments, providing follow-up instructions and screening messages for providers.

Essential Responsibilities:

Perform computer data entry from patient questionnaires, laboratory reports, messages, provider visit forms and other sources.
Conduct data searches and generate reports according to established schedule and procedures.
Print and mail letters and information packets to patients.
Make followup telephone calls to patients regarding return of questionnaires, completion of lab testing and scheduling of appointments recommended by the patients provider, Care Coordinator or Care Manager.
Answer patient telephone calls and triage to appropriate Provider, Care Coordinator or Care Manager.
Call in Pharmacy Refills as assigned.
Retrieve lab results from RMS and enter into department based computer tracking systems.
Maintain preestablished inventory levels of computer, office and medical supplies at designated care locations.
Execute changes in patient data fields in the computer program per instruction of the Provider, RN Care Coordinator or Case Manager.
Generate statistical reports as requested by department administrator.
Review algorithm based computer screening decisions and adjust as indicated prior to final approval by licensed personnel.
Order charts from Medical Records as needed or requested by Provider.
Performs other duties as required.

Basic Qualifications:

Experience

Medical Terminology or equivalent experience required.
Good oral and written communication skills.
Experience with PC and/or MAC compatible computer required.
Experience with OPAS, KPDS, LMS and REMls required.
Multiline telephone experience required.

Education

License, Certification, Registration

Additional Requirements:

Preferred Qualifications:

Experience with Internal Medicine computer patient management programs preferred.

Notes:

Strong customer service and communication skills. Able to work with public/patient, multitask and perform in a complex clinic/health care setting.
Available to float to all OBGYN clinic locations, do early, evening, weekend shifts and cross train in Subspeciality clinics of OBGYN.

PrimaryLocation :
California,San Marcos,San Marcos Medical Offices 4

HoursPerWeek : 40

Shift :
Variable

Workdays :
Mon, Tue, Wed, Thu, Fri, Sat, Sun

WorkingHoursStart : 06:30 AM

WorkingHoursEnd : 09:30 PM

Job Schedule :
Full-time

Job Type :
Standard

Employee Status :
Regular

Employee Group/Union Affiliation :
B09|OPEIU|Local 30

Job Level :
Entry Level

Job Category :
Administrative & Support Services

Department :
San Marcos Outpatient Med Cntr - Obstetrics/Gyn-Reg Clin - 0806

Travel :
Yes, 75 % of the Time