Help Desk Support Specialist - Utica, NY, US

Only for registered members Utica, NY, US, United States

15 hours ago

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Job summary
The Help Desk Support Specialist will provide technical support and troubleshooting for RCIL's business applications. They will also be responsible for hardware and software maintenance throughout the organization.

Responsibilities
  • Support all RCIL business applications by troubleshooting problems, providing technical support and supporting end users.
  • Prioritizes and addresses help desk requests. Escalates unresolved requests. Keeps logs and records as required.

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