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Kettering

    Technical Support Specialist II - Kettering, United States - Strategic Systems Inc

    Strategic Systems Inc
    Strategic Systems Inc Kettering, United States

    3 weeks ago

    Default job background
    Healthcare
    Description

    IT Technical Support Specialist II - Contract to Hire

    5-7 + years Industry Experience

    Must have demonstrated aptitude and passion for patient care to work.

    Must have demonstrated experience as a problem solver.

    Must have experience implementing technologies form end-to-end.

    Must have demonstrated experience increasing quality of the environment over time.

    REQUIRED QUALIFICATIONS & ATTRIBUTES:

    • Strong customer service and documentation skills
    • Strong verbal and written communication skills
    • Ability to identify and execute predetermined procedures.
    • Demonstrated success managing multiple priorities while delivering results.
    • Experience troubleshooting and resolving basic network problems.
    • Experience performing routine maintenance on laptop and desktop hardware.
    • Experience installing and administrating a Microsoft workstation environment.
    • Experience administrating Microsoft Active Directory Users and Computers
    • Experience administrating Microsoft Exchange and Exchange Online Mailboxes/Users
    • Experience provisioning and administrating end-user telephony devices.
    • Experience deploying and administrating backend telephony services.
    • Experience installing, configuring, and updating Windows Server Operation Systems
    • Experience installing and configuring workstation and server applications.
    • Experience implementing and administrating Mobile Devices via Mobile Device Management -Intune
    • Demonstrated ability to follow directions and deliver results individually and as a team member.
    • Demonstrated ability to establish and maintain effective working relationships with other employees, vendors, and customers.
    • Understands, adheres to and effectively communicates company polices and procedure.
    • CompTIA A+, N+, CCNA, Microsoft or other industry certification(s)
    • Associate degree in a computer-related technology field or equivalent industry experience
    • Possess a valid driver's license and a good driving record.
    • Maintain a professional appearance as a representative of the company.


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