Residential Cleaning Company Manager - Scottsdale, United States - Crystal Clear Cleaning Arizona

Description

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Join our team as a Residential Cleaning Company Manager and lead a dedicated team of cleaning professionals to deliver exceptional service to our clients in Scottsdale, Arizona.

As the Manager, you will play a pivotal role in ensuring the smooth operation of our residential cleaning services, maintaining high standards of cleanliness, and fostering positive relationships with both clients and staff members.

Responsibilities:

• Team Leadership

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Lead, mentor, and motivate a team of cleaning technicians, ensuring they are equipped with the necessary skills and resources to perform their duties effectively and efficiently.

• Scheduling and Coordination

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Oversee the scheduling of cleaning appointments, ensuring optimal utilization of resources and timely completion of services. Ensure all shift have been covered each week, and eventually run homebase app.

• Quality Assurance

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Conduct regular inspections of cleaned properties to ensure that established quality standards are met or exceeded. Provide feedback and coaching to team members to continually improve performance and service delivery.

• Client Communication

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Serve as the primary point of contact for clients, addressing inquiries, concerns, and feedback in a professional and timely manner.

Build strong relationships with clients through effective communication and exceptional service.

• Training and Development

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Develop and implement training programs to onboard new staff members and enhance the skills and knowledge of existing team members.

Provide ongoing support and guidance to foster a culture of continuous learning and improvement.

• Inventory Management

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Manage inventory levels of cleaning supplies and equipment, ensuring adequate stock levels are maintained to support daily operations. Monitor expenses and optimize purchasing practices to maximize cost-efficiency.

• Health and Safety Compliance

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Ensure compliance with health and safety regulations and company policies to maintain a safe working environment for employees and clients.

Implement best practices for cleaning procedures and use of cleaning products to minimize risks.

• Performance Management

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Evaluate employee performance, provide regular performance feedback, and administer rewards and disciplinary actions as necessary. Set performance goals and objectives to drive employee engagement and productivity.


Requirements:

• Previous experience in residential cleaning services or related field, with demonstrated leadership and managerial skills.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
• Excellent organizational and time management abilities, with the capacity to prioritize tasks and manage multiple responsibilities simultaneously.
• Knowledge of cleaning techniques, equipment, and products, as well as health and safety standards.
• Proven ability to problemsolve, make decisions, and resolve conflicts in a professional manner.

We are looking to eventually give equity in exchange for overseeing Crystal Clear Arizona.

Join our team and take on this rewarding opportunity to lead a dynamic team and make a positive impact on the lives of our clients by delivering exceptional residential cleaning services in Scottsdale, Arizona.

Available shifts and compensation:

We have available shifts all days of the week. Compensation is $ $30.00/hour.

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