Client Service Specialist, Hair Color Bar - Bethesda, United States - Madison Reed Hair Color Bar

Madison Reed Hair Color Bar Bethesda, United States

2 weeks ago

Description

Job Description

Job Description

Client Service Specialist, Hair Color Bar

As the Madison Reed Hair Color Bar Client Service Specialist, you will be actively participating in the client experience from arrival to departure.

This role is important to our clients' Hair Color Bar experience and helps navigate clients through their journey within Madison Reed by recognizing the unique and diverse needs of each client.

What you'll do:
Engage with clients to deliver a distinct and delightful client experience, mapped to their diverse needs, resulting in future client engagement with the Hair Color Bar
Effectively navigate front-end operations while adhering to all company standard operating procedures, including but not limited to; buy online pick-up in store (BOPIS), retail client consultations, and orders
Generate revenue for the Hair Color Bar by building the order through additional services, sales of unlimited roots memberships, subscriptions, hair care products, and accessories
Exhibit core values aligned with sales and service behaviors in all interactions and communication with clients, valuing their ideas and insights to expand the positive experience for the client
Regularly achieve and exceed daily, weekly, and monthly sales goals
Ability to work evenings, weekends and Holidays as needed

Who you are:
Entry level experience in retail sales; salon or beauty industry experience preferred
Based on state requirements,

Cosmetology/Hairdressing

license preferred or completion of minimum school hours to perform consultations, shampoo and blowout services
Outstanding communication, problem solving, collaboration, and troubleshooting skills
Ability to effectively multi-task in a fast-paced environment
Exceptional organizational skills with high attention to detail
Computer skills and POS (Point of Sale) system experience desired

By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, to my employment and Madison Reed business.

Message and data rates may apply. Text "STOP" at any time to cancel.

Physical Demands:

While performing the duties of this position, the employee will regularly stand/walk for 4 consecutive hours or more at a time; regularly bend and twist at the waist, manipulate fingers and hands, bend wrists and arms, reach with hands and arms, speak, see, hear, and lift/move up to 5 pounds.

May on occasion sit, kneel, stoop, crouch, push or pull up to 20 pounds.
At Madison Reed, we aim to pay competitively. The starting hourly rate for this position is between

$16.70 to $18

per hour.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for commissions and tips in accordance with the terms of the Company's total rewards plan. Commissions and tips for this position will vary based on factors of individual performance.
Madison Reed offers the following benefits for this position, subject to applicable eligibility requirements:
Floating Holidays (24 hours per year for full time team members, 12 hours per year for part time team members) Please modify for FT and PT hourly postings respectively
Sick Time Accrual (1 hour for every 30 hours worked)
Paid Holidays (Thanksgiving, Christmas Day, New Years Day)
Madison Reed Learning and Education Programs
Madison Reed Gratis + Discounts on Hair Color Bar Services and Products
Company Sponsored Events + Surprise and Delights and more
We are Madison Reed.
We're disrupting a $50 billion industry.

Since 2013, we've offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Hair Color Bar locations.

At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights, blowout services and more.

With our men's line launched in 2020, we're shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust.

Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team.

Our Founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists.

We love what we do—and it shows.
Join us in our mission to live life colorfully and make personal care more personal.

ALERT:
We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information.
At Madison Reed, we take pride in creating a best-in-class candidate experience.

During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, or bank information, etc.) from you via text or email.

If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at -Information for Recruiters:

Madison Reed only accepts resumes directly from candidates.

Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed is proud to be an Equal Opportunity Employer.

We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Madison Reed has a zero tolerance for discrimination, racism, xenophobia or misogyny in any form in our workplace.

We strive to create a workplace where everyone feels empowered to bring their full, authentic selves to work every day.

Pursuant to the San Francisco, Los Angeles, and New York City Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#J-18808-Ljbffr

Client Service Specialist, Hair Color Bar

1 week ago

Madison Reed Hair Color Bar Bethesda, United States

Job Description · Job DescriptionClient Service Specialist, Hair Color Bar · As the Madison Reed Hair Color Bar Client Service Specialist, you will be actively participating in the client experience from arrival to departure. This role is important to our clients' Hair Color Bar ...
Client Service Specialist, Hair Color Bar

1 week ago

Madison Reed Hair Color Bar Bethesda, United States

Job Description Job Description Client Service Specialist, Hair Color BarAs the Madison Reed Hair Color Bar Client Service Specialist, you will be actively participating in the client experience from arrival to departure. This role is important to our clients' Hair Color Bar expe ...
Client Service Specialist, Hair Color Bar

3 weeks ago

Madison Reed Bethesda, United States

The Spring Sale is here: 20% off when you spend $60 Use code SPRING24 SHOP NOW · The Spring Sale is here: 20% off when you spend $60 Use code SPRING24 SHOP NOW · Join the fabulous future of hair color at Madison Reed. · #J-18808-Ljbffr ...
Shipping Clerk

2 weeks ago

West 4th Strategy, LLC Bethesda, United States

**Shipping Clerk** · **ROLE** · We need an experienced Shipping Clerk at the Naval Dosimetry Center (NDC). The NDC serves as the Navy's ionizing radiation dosimetry center of excellence for radiation protection programs for the Navy and Marine Corps. In this role, you will use th ...
Part-time Campus Security

2 weeks ago

Norwood School Bethesda, United States Part time

Founded in 1952, Norwood School is a coeducational, independent day school with approximately 450 students in pre-kindergarten through eighth grade. The school sits on 40 beautiful and expansive acres in Bethesda, Maryland, less than six miles from Washington, D.C. As one of the ...
Assistant, Business Development

1 week ago

DAI Bethesda, United States

**Job Title/Grade**: Assistant, Business Development · **Department**: Business Development · **Reports to**: Director, USG Business Development Central · **Date**:May 17, 2024 · **Function of the Position**: · This position supports the Business Development department by providi ...
Bartender

6 days ago

Uncle Julio's Bethesda, United States

Join a supportive and inclusive team that values your contribution and encourages your growth. · **Part Time and Full Time Opportunities - Now Hiring** · Are you a skilled mixologist with a passion for creating unique and delicious cocktails? Do you thrive in a high-energy enviro ...
Manager

1 week ago

Mussel Bar and Grill Bethesda Bethesda, United States

MANAGER · We are reopening Mussel Bar and Grill Bethesda · RW Restaurant Group by Robert Wiedmaier, an Award Winning and Michelin-Starred Chef, and Chef Brian McBride is now hiring positions for its vibrant and chef driven concepts. We believe that the greatest factor in the succ ...
Auto Body Technician

1 day ago

Ourisman Volkswagen Volvo of Bethesda Bethesda, United States

As an Auto Body Technician, you are responsible for repairing damaged vehicles and/or parts in accordance with OEM factory and dealership specifications as well as insurance company time standards. You must have knowledge of the manufacturer's repair processes and adhere to the O ...
Bartender

1 week ago

Uncle Julio's Spring, United States

Join a supportive and inclusive team that values your contribution and encourages your growth. · **Part Time and Full Time Opportunities - Now Hiring** · Are you a skilled mixologist with a passion for creating unique and delicious cocktails? Do you thrive in a high-energy enviro ...
Boat Service Specialist

3 weeks ago

Bass Pro Shops Spring, United States

**EXCITING OPPORTUNITY AWAITS NEW STORE OPENING IN SPRING, TEXAS** · **Join our dynamic team as we embark on a thrilling journey with the opening of our newest store** · *** · **_:_** · The Service Specialist assists in all aspects of Service Department operations including unit ...
Bartender

1 week ago

Uncle Julio's Spring, United States

Join a supportive and inclusive team that values your contribution and encourages your growth. · **Part Time and Full Time Opportunities - Now Hiring** · Are you a skilled mixologist with a passion for creating unique and delicious cocktails? Do you thrive in a high-energy enviro ...
Team Member

3 days ago

Taco Cabana Spring, United States

Job Title: Team Member · **Job Description**: · **SUMMARY**: · Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment. · **ESSENTIAL DUTIES AND RESPONSIBI ...
Administrative Assistant

3 days ago

Utiliquest McClellan, United States

Overview: · **Administrative Assistant (Sacramento, CA)** · **Overview** · This is an exciting opportunity to join the Operations Team at UtiliQuest, LLC as an Administrative Assistant working in our Southeast Region based in the Sacramento, CA area (McClellan Park). UtiliQuest, ...
Bartender

3 weeks ago

The Morrow Hotel Washington, United States

Creative Food Group is the leading hospitality team behind the award-winning restaurants by Nicholas Stefanelli. Established in 2014 by Chef Nicholas Stefanelli & Paul Jeon, Creative Food Group takes our guests through culinary experiences from the fine dining critically acclaime ...
Bartender

3 weeks ago

Sonesta Washington, United States

**Job Description Summary** · JOB OVERVIEW: · Prepare and serve food and beverages to the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. · **_ DUTIES AND RESPONSIBILITIES:_** · - Greet guests pleasantly as they approach the ba ...
Banquet Bartender

3 weeks ago

Grand Hyatt Washington Washington, United States

Summary · Join us for this incredible opportunity at Grand Hyatt Washington located in downtown Washington, D.C. Not only will you be part of a talented team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running · B ...
HR Assistant

3 weeks ago

District of Columbia Bar Washington, United States

The Human Resources Assistant (Temporary) will assist the HR department with projects. This role entails a commitment of 3 days per week, totaling 21 hours, with an anticipated duration extending until June 30th. · **ESSENTIAL DUTIES & RESPONSIBILITIES** · - Assists with recruitm ...
Bartender

3 weeks ago

Officina at The Wharf Washington, United States

Officina [oh - fee - she - nah], or "workshop," is an Italian-inspired culinary collective from Chef Nicholas Stefanelli of Michelin-star Masseria. Officina is the realization of Chef Stefanelli's career-long dream to bring the very best of Italian gastronomy together under one r ...
Crimson Bartender/server

3 weeks ago

Crimson DC Washington, United States

Crimson, a collection of three unique venues where favorite American culinary classics and a taste of Southern life come together under one roof. Featuring a café, a diner, a rooftop bar with indoor and outdoor space and a subterranean whiskey bar, Crimson is a one-stop destinati ...