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Senior Manager - San Francisco, CA, United States - Avochato
Description
Thousands of companies and hundreds of millions of consumers use Avochato to communicate seamlessly over SMS, MMS, WhatsApp, and Live Chat.
Our vision is to establish dialogue with each and every one of the world's 6 billion mobile devices through our SaaS platform.
The challenge is that business processes are primarily built around legacy technology (like email and call software). Avochato solves this problem by upgrading companies to messaging, delivering a superior customer experience.Recently named a Gartner Cool Vendor in AI and a G2Crowd Leader in messaging software, our company is at the forefront of advanced messaging technology.
To support our growth, we're looking to hire teammates that are passionate about building towards our mission and vision.Sales cycles are fast at Avochato, new features ship weekly, and we celebrate wins on a daily basis across all of our teams
We use Avochato's platform on a daily basis – customers love texting, and so does our team, leading to a tight feedback loop between support and engineering
Avochato is a fully-remote (work from home) company with great benefits
As Senior Product Manager, you will help execute on the product vision, strategy, and roadmap across all product lines.
Your focus on shipping and improving Avochato's products will directly help scale revenue from new and existing customers.You'll create user stories, conduct user interviews, write detailed product requirements and specifications, manage development timelines, and prioritize product features.
This position requires high engagement and collaboration across the entire company and reports directly to the senior leadership. Managing the product roadmap by collaborating daily with our engineering and design teamMonitoring and analyzing user behavior to prioritize feature requests and product improvements and enhancements
Communicating overall status, progress against success metrics and timelines, risks, and new market opportunities to senior management
Managing successful product launches to ensure Customer Success and Sales teams are prepared to sell, support, and drive adoption of new and updated product capabilities
5+ years of experience in product management at a technology company
~ Excellent writing skills and attention to detail for developing clear product specifications
~ Ownership in delivering a product experience from customer feedback to design to build to QA to post-launch analysis
~ Comfortable discussing technical concepts, managing trade-offs, incorporating feedback, and prioritizing feature development
~ Experience using an issue tracker similar to Monday, JIRA, Asana or Github to stay organized & communicate project timelines to every stakeholder
~ Strong time management skills to maximize team efficiency on the engineering team
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