- 2+ years of experience within hospitality management industry; preferably hotels or RV Resorts.
- Ability to thrive in a fast-paced environment.
- Knowledge of Operational departments such as Guest Services, Housekeeping, and Maintenance.
- Assists the General Manager with the operational and financial management of the property. Meets assigned departmental budgets and monitors financial statements.
- Verifies that all standards are being maintained in each area of the property.
- Verifies that all team members meet or exceed all brand requirements.
- Takes action on guest and resident requests seeking resolution.
- Delivers and leads strong customer service and operational practices. Enforces resort rules and standards.
- Assists RV Resort General Manager with administrative duties and tasks.
- Works shifts and supports various departments as needed.
- Assists with the employee life cycle of recruiting, hiring, training, coach, counseling and mentoring.
- Assists with delivering profitable results and operating within budgeted guidelines.
- Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations. Maintains current licenses and permits as prescribed by local, state and federal agencies.
- Participates in the development of short term and long term financial and operational plans for the Resort.
- Establishes and maintains an appropriate level of community involvement.
- Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.
- Performs other related duties as assigned.
- Flexibility to respond to resort needs during non-business hours.
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Assistant General Manager - Camp Verde, United States - CRR Hospitality
Description
Job Description
Job DescriptionJoin our Verde Ranch RV Resort TeamAre you looking to join a team that has fun providing excellent guest service? Do you enjoy working with people who have a passion to serve, care about each other, their guests, and their community? We are looking for a seasoned leader in hospitality to join our team as the Resort Assistant General Manager to help oversee our resort that features 389 RV Sites, fully furnished rental cabins, Conestoga Wagons, and so much more With best-in-class amenities, activities for the entire family, beautiful views of the mountains, it's no wonder this luxury RV Resort was Voted #1 Top RV Campground, #1 Top Large Campground by Campspot.
We value our associates' time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:
2 weeks annual PTO
Full 401K match up to 6%
6 Paid holidays
Benefit options including Health, Vision, and Dental
Company paid STD and LTD
Complimentary Site Rent
Position Summary: The Assistant General Manager supports all aspects of resort operations including guest and employee satisfaction, reputation management, human resources, financial performance, sales, and revenue generation and delivering a return on investment.
Ideal candidate will have:
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
