- Account Management in serving as an extension of a client's team
- Presentation skills
- Project management skills
- Manage multiple, diverse tasks simultaneously
- Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
- Microsoft Office competency and fluency in Excel
- Confidence in delivering in-person and web-meetings; including all levels/organizations within a client organization
- Managing large volumes of data in excel and application databases
- Navigating carrier portals (wireline/wireless)
- Knowledge of and understanding of pricing and benchmarking of telecom services
- General knowledge of business finance
- Reviewing, understanding, interpreting and managing carrier contracts
- C-Level presentation and interaction skills
- Presenting to C-Level and Executive Level management teams
- Provide constant external feedback to clients on savings opportunities and best practices
- Provide timely, detailed and accurate reporting to external and internal audiences
- Perform and share with assigned clients recurring (weekly) updates and status on account
- Enter new, upgrade, downgrade, and disconnect service orders
- Solicit Quotes from vendors
- Resolve escalated orders and issues
- Create maintain, track, and report on status updates for open orders
- Coordinate with management to ensure timely installation of client circuits
- Schedule and prepare for customer activations as well as disconnections services
- Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
- Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
- Ability to diagnose, articulate, and provide solutions for client's technical issues
- Ability to work as a facilitator on project plans - implementations and installs/disconnects
- Ability to leverage automation for efficiency and added customer benefit
- Ability to utilize Vatic's Telecom Expense Management Tool
- Ability to articulate Vatic's product set and company store
- College Degree
- 1+ years in telecommunications and/or in the Telecom Expense Management (TEM) and/or Managed Mobility Services (MMS) industries
- Work Authorization/Security Clearance (if applicable)
- Job contingent upon a background check
-
Client Provisioning Specialist
6 days ago
Vatic Outsourcing Atlanta, United StatesJob Description · Job DescriptionSalary: · Position: Client Provisioning Specialist (CPS) · Organization: Client Account Management (CAM) · Classification: Non-Exempt · Reports to: Manager of Client Account Services · Summary: The CPS is a customer facing support position focus ...
-
NovaTech Solutions Fulton, United StatesAs a strong support for our existing team, SPIE SAG GmbH, a specialist in energy infrastructure in the CityNetworks & Grids division, is looking for you as an Electrician / Electronics Technician / Low and Medium Voltage Installer m/f/d. · We offer:Permanent employment in a crisi ...
-
Service Manager Managed Service Workplace
1 week ago
Fusion Dynamics White Hall, United StatesAs one of the largest IT service providers and digitalization partners in Europe, we are driving the digitalization within the Sparkassen-Finanzgruppe. With over 4,000 employees at 3 locations, we make digital banking of today powerful and develop smart financial services of tomo ...
-
Employee Consultant
1 week ago
Apex Innovations Sandy, United StatesEmployee Consultant (m/f/d) Insurance Company Pension Plan Frankfurt, Gießen, Koblenz, Cologne, Münster Full-time Nine million customers and a steady growth trajectory: R+V is one of the largest insurers in Germany for private and corporate clients and the specialist for protecti ...
-
Recovery Support Specialist-casual
1 week ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
-
Team Leader Warehouse
2 weeks ago
Horizon Group East Point, GA, United States FreelanceWith passion and dedication, we are the service specialist for the manufacturing industry in East Point, GA. For over 60 years, our customers have relied on us for our expertise in the current and future factory and its infrastructure. Through our services in maintenance, technic ...
-
IT Onsite Technician
1 week ago
Spectrum Industries Conley, United StatesBIRKENSTOCK is a worldwide renowned brand that appeals to all consumers, regardless of their location, gender, age, or income. The company has a rich history dating back to . With over 6200 employees globally, BIRKENSTOCK is the largest employer in the German footwear industry. W ...
-
Quality Control Project Specialist
1 week ago
GSK Marietta, United States**Site Name**: USA - Pennsylvania - Marietta · **Posted Date**: Apr · Are you looking to enhance your technical capability by working in a global manufacturing environment that allows you to leverage best in class systems and technologies? If so, this Quality Control Project Spe ...
-
Legal Specialist, Real Estate
1 week ago
Home Depot Atlanta, United StatesPOSITION PURPOSE · This position provides professional legal support in all areas of real estate, construction, property management, and store operations. The Legal Specialist will support real estate transactions from initial negotiation through closing. Frequent coordination an ...
-
US Messaging Compliance Specialist
1 week ago
Sinch Atlanta, United States: · Are you ready to put your mark on one of the world's leading tech brands? We are one of the most successful companies in the world that you've probably never heard of, according to Forbes Magazine. Sinch brings businesses and people closer with tools enabling personal engage ...
-
ECMO Specialist
1 week ago
Emory Healthcare Atlanta, United StatesOverview · At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We're empowered to influence change for, and wit ...
-
clinical practice specialist rn
1 week ago
Grady Health System Atlanta, GA , USA, United StatesGrady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages of your career, you can find a rewarding career at Grady · SUMMARY: · The Clinical Practice Specialist RN supports and promotes the mis ...
-
State of Georiga Atlanta, United StatesPay Grade: K Salary: $58,811.56 Annually (Salary Commensurate with Experience) Current Georgia state government employees will be subject to State Personnel Board rule provisions. TO APPLY PLEASE VISIT THE LINK BELOW DHSJOBS LINK: Human Resources Spe Human Resource, Coordinator, ...
-
Customer Service Specialist
1 week ago
BlueWater Federal Solutions Whitehall, United StatesOverview · BlueWater Federal is looking for a Customer Service Specialist to support DISA operations in the Columbus, Ohio area. As a Customer Service Specialist, you will be responsible for initial customer interactions and follow through of service orders. · ResponsibilitiesE ...
-
ECMO Specialist
1 week ago
Emory Healthcare/Emory University Atlanta, United StatesOverview · At Emory Healthcare, we integrate science and caring to change the face of health care. Our team members are courageous individuals who are willing to challenge the status quo and help find solutions to complex problems. We're empowered to influence change for, and wit ...
-
Legal Specialist, Real Estate
1 week ago
The Home Depot Atlanta, United StatesJob Description · POSITION PURPOSE · This position provides professional legal support in all areas of real estate, construction, property management, and store operations. The Legal Specialist will support real estate transactions from initial negotiation through closing. Freque ...
-
Referral Specialist
6 days ago
CHRIS Kids Atlanta, United StatesPosition Description · The Referral Specialist is a member of the Admissions Team but part of the entire CHRIS180 organization. This position is the first interaction with anyone contacting CHRIS180. The position requires knowledge about the services offered at CHRIS180 and its p ...
-
Respiratory Clinical Specialist
1 week ago
Emory Atlanta, United StatesOVERVIEW · As one of the leading academic medical systems, we're eager to share what we learn with hospitals around the country, and the world. We've got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preventing and tr ...
-
Pedagogical specialists
1 week ago
Spectrum Dynamics Riverdale, United StatesAbout Us · Kindergärten City is a public institution of the state of Berlin and the provider of 57 daycare centers in the most exciting districts of Berlin: In Mitte and Friedrichshain-Kreuzberg, around 1600 employees ensure early childhood education, upbringing, and care with a ...
-
Respiratory Clinical Specialist
1 week ago
Emory Healthcare Atlanta, United StatesOverview · OVERVIEW · As one of the leading academic medical systems, we're eager to share what we learn with hospitals around the country, and the world. We've got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preven ...
Client Provisioning Specialist - Marietta, United States - Vatic Outsourcing
Description
Position: Client Provisioning Specialist (CPS)Organization: Client Account Management (CAM)
Classification: Non-Exempt
Reports to: Manager of Client Account Services
Summary: The CPS is a customer facing support position focused on the client's experience with the lifecycle of Client Account Manager. This includes primary contact for client predominantly regarding project management. The CPS is chartered with clearly identify gaps in project delivery while ensuring that the project team and clients are aware of issues that will impact timely project completion and/or costs, and pro-actively seek to identify and communicate any schedule and budget risks.
The role will begin as part-time hourly during the training period. Once in the role for 3-6 months, the apprentice will be given the opportunity to move to the full-time Client Account Manager role if the training period is completed successfully.
Essential Functions and Qualifications:
Work Environment: This position operates in a professional office environment.
Position Type and Expected Hours of Work: The role will begin as part-time hourly during the training period. Once in the role for 3-6 months, the apprentice will be given the opportunity to move to the full-time Client Account Manager role if the training period is completed successfully.
Travel: Some travel (locally or in the US) may be required to perform the critical functions of the job.
Required Education and Experience:
Vatic' s policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.