Director of Operations, Maas Center - Los Angeles, United States - American Jewish University

Description

Job Description

Job Description
Job Title: Director of Operations, Maas Center
Status: Full-Time/Exempt
Hours: 35HR Standard WW/ Hybrid Position
Salary: $90,000-110,000 (Compensation commensurate with experience)
Supervisor: Vice President, Director of Maas Center

About American Jewish University
American Jewish University (AJU) is a thriving center of Jewish resources and talent that serves the Jewish community of the twenty-first century. A portal for Jewish belonging, AJU equips students, faculty, campers, and learners of all ages with the tools to create the ideas, build the structures, and develop the programs to advance Jewish wisdom and elevate Jewish living.

AJU Mission:
American Jewish University advances and elevates the Jewish journey of individuals, organizations and our community through excellence in scholarship, teaching, engaged conversation, and outreach.

Maas Center Overview:
The Maas Center at American Jewish University provides transformative experiences in both physical and virtual spaces. As partners, Maas Center helps people navigate their lives with Jewish knowledge, tools, and experiences so that anyone can discover the power of doing Jewish on their own terms. The Maas Center offers a suite of opportunities for strengthening Jewish identity such as the Miller Introduction to Judaism, Brandeis Camp Institute, and our Community Mikvah.

Job Summary:
The Director of Operations, Mass Center will work with the VP, Director Maas Center to organize and oversee the day-to-day operations of the Maas Center programs. The Director of Operations will collaborate with program leadership on the strategic vision, design, and implementation of future program projects. This is a key position with the responsibility of driving operational excellence through service and delivery.

Duties and Responsibilities:

Operations and Strategy:

• Oversight of day-to-day departmental operations and strategy for all programs and initiatives.
• Act as central team lead, manage activities and provide guidance on operational tasks and general needs.
• Analyze situations for the appropriate level of support needed and delegate when necessary.
• Operationalize leadership priorities by driving strategic direction, scope, analysis, project management, execution and reporting for strategic priorities and ad-hoc initiatives.
• Act as strategic thought partner to VP; driving an innovative, efficient, and effective growth strategy for the Maas Center programs.
• Evaluate and monitor the efficiency of business procedures, identify ways to improve operational efficiency and effectiveness.
• Monitor and manage departmental budget. Reconcile expenses against monthly statements and track payments of invoices, purchase orders, and internal requisitions.
• Foster a work environment that is safe and engaging for staff.
• Manage team as directed.

Program Analysis:

• Design strategic plan for Miller Intro program with the goal of identifying marketing, communication and recruitment plans to double the number of affiliates by year end. Should include plan for affiliate retention and contract renewal, with defined retention goals.
• Evaluate current program evaluation and record keeping systems and processes. Redesign as needed to improve capture of accurate, consistent and data driven information about the utilization and impact of the Miller Intro Program amongst our teaching partners/affiliates.
• Support and collaborate with the Director of BCI towards participant recruitment and engagement goals.
• Support and collaborate with the Mikvah Manager towards recruitment and engagement goals for Mikvah clientele.
• Collect, analyze, and evaluate survey data and feedback from program participants, affiliates and alumni to identify unmet needs and create resources to better support engagement goals. Collaborate with staff team as needed.
• Perform other duties as requested.

Qualifications:

• 5+ years departmental operations experience
• B.S./B.A. required, advanced degree a plus
• 3-5 years supervisory experience
• Strong drive for results, and comfortable managing and coordinating cross-functional teams.
• Strong business acumen.
• Highly personable and enthusiastic demeanor, oriented toward recruitment and engagement.
• Knowledgeable about AJU and/or the North American Jewish landscape, able to identify opportunities to better serve the community and AJU partners.
• Extremely detail oriented and efficient, able to maintain records, plan events, and respond to individual needs.
• Effectively able to manage a team, has communication and interpersonal skills, able to collaborate, problem solve issues in the workplace.
• Marketing background is a plus.

Mass Center Program Information

Miller Intro: Established in 1986, the Miller Introduction to Judaism program is America's most successful introductory course to Judaism. This 18-week course is held in person and online and provides a deep foundation of knowledge so that anyone can do a little more Jewish on their own terms. Over the past six years, this initiative has grown into Intro International – which has impacted more than ninety partner organizations and serving more than 1,000 learners each year from around the globe.

BCI: Ziering Brandeis Camp Institute (BCI) hosts transformative experiences where Jewish and Jew-ish participants from around the world gather for a multi-day retreat on our idyllic campus to discover who they are meant to be. BCI welcomes participants ages 18-35 from around the world and from across the Jewish spectrum. Through learning, dance, song, rituals, farming, and culinary arts, BCI fosters a unique blend of experiences. Participants from diverse Jewish backgrounds come together, building a community under the guidance of expert educators and artists. For over 80 years, this journey of self-discovery always promises to be personal and spiritually enriching.

Mikvah: Since 1981, the Community Mikvah has served as the only pluralistic Mikvah in Southern California. It is a destination for transformation where people utilize one of Judaism's most ancient spiritual technologies to sanctify the most important transitions in their lives. The Community Mikvah offers ritual related monthly programming.

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