- Provides administrative oversight and direction to identified program services.
- Provides supervision to program staff within Clinical and Vocational Services team.
- Sets goals, reviews, and documents performance, and leads staff in accordance with CCFCS's mission, vision, and values.
- Assists with the process for updating and maintaining program policies and procedures; including seeking input from the team; assessing all factors and working the full cycle of implementation to execution.
- Participates in the program evaluation process and ongoing monitoring of program activities.
- Assures appropriate reporting to established entities.
- Recruits and provides training and orientation to staff members.
- Assists with audits and other external reviews.
- Provides ongoing program development, and evaluations to maintain viability and credibility in service provision.
- Ensures Clinical and Vocational Services staff members stay in compliance with all funder's updated training and regulations (e.g., CPI, Peer Certifications, NYS Case, etc.)
- Monitors and evaluates program effectiveness in accordance with contracts and agency standards.
- Collaborates with the VP in the preparation and management of program budget.
- Oversees data and reporting quality.
- Implements new technology to data records systems.
- Creates and maintains higher quality of reporting and data entry.
- Oversees client placement data and improvement of billing systems/protocols.
- Initiates and implements staff development training for all staff in the department.
- Applies agency and department strategic goals to clinical programs.
- Maintains records of training participation
- Monitors compliance with funders and governmental bodies.
- Participates in relevant Agency meetings and ongoing development of professional knowledge and skills.
- Attends program and departmental meetings.
- Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences.
- Scheduling, evaluating, ongoing staff development, team meetings and individual supervisory meetings.
- Ensures appropriate steps are taken when an employee fails to follow policies and procedures including corrective discipline, retraining and/or termination of employment.
- Oversees case assignments and caseloads within clinical, employment, and education programs.
- Coordinates partnerships with employment and benefits planning services in the community.
- Evaluates educational/career plans, assist with skill development, financial aid resources, and assist with applications.
- Provides coverage for other supervisory staff as needed.
- Completes required auditing practices, both internally and for funder.
- Completes billing for all reporting programs.
- Oversees, or in the absence of employment staff, provide intake and assessment screening service plan development and implementation and referrals to appropriate services.
- Monitors and review specific clinical, employment, and education programs service plans with individuals.
- Oversees implementation of plans to the satisfaction of the individuals served.
- Assists clients with accessing employment, educational, or clinical services in order to advance their employment opportunities.
- Assists individuals with accessing needs for other services i.e. medical services, and other psycho-social needs in absence of or in coordination with primary case manager.
- Ensures that staff maintain individual files in a timely manner which include, but not limited to case open and closure, daily progress notes and other pertinent information.
- Participates in case conferences and case reviews with other service providers to avoid duplication of services, when applicable.
- Attends mandatory training.
- Represents Catholic Charities on community boards, workgroups, networks assigned especially those pertaining to employment and benefits planning programs.
- Other duties as assigned by Vice President of Supportive Services
- Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
- Stand, sit, walk, bend, stoop, kneel, and reach;
- Climb up or down stairs;
- Able to reach above or below shoulders;
- Occasionally lift or move objects weighing up to 25 lbs;
- Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
- Be able to read write and interpret written documents;
- Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
- Possess excellent verbal and written communication skills.
- Ability to multi-task and prioritize duties.
- Ability to travel in all weather conditions throughout the counties served.
- Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.
- Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records.
- Proficiency and experience with PC's and Microsoft applications.
- Ability to analyze and interpret data and to handle problem resolution.
- Possession of a valid NYS Driver's license and a driver's record considered acceptable by agency and insurance carrier.
- Continuous use of a reliable, registered and insured vehicle.
- Ability to travel in all weather conditions throughout the counties served.
- Demonstrate commitment to Agency Mission Statement.
- Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance.
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Director of Clinical Services - Rochester, United States - Catholic Charities Family & Community Services
Description
Job DetailsJob Location
1099 Jay Street - Rochester, NY
Position Type
Full Time
Education Level
Masters Degree
Salary Range
$60, $65,000.00 Salary/year
Job Shift
Day
Job Category
Clinical & Vocational Services
Description
Provide oversight and guidance to the CORE and BH-HCBS programs, including direct oversight of CORE, BH-HCBS staff. Oversight of day-to-day operations and direct service provision for individuals in education, employment, and individuals with behavioral health conditions and/or substance use disorder under CORE and BH-HCBS program contracts. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Qualifications
Qualifications
Licensed Master of Social Work (LMSW) or LCSW required. At least 3 years of clinical or care management experience for persons with substance use disorder and/or mental health. An equivalent combination of education and experience will be considered.
A minimum of 1 year of supervisory experience preferred.
Previous experience in overseeing programmatic operations and budgets preferred.
Physical Demands/Work Environment:
Additional Requirements: