- Enter audit assignment and scheduling details in our internal databases. Improve efficiencies in auditor's schedules
- Determine and execute work schedules for staff auditors to ensure that schedules are fully allocated within the scheduling system and that required utilization targets are met. Work with independent contract auditors to ensure that schedules are reflected in the scheduling system
- Schedule customer audits within timelines associated with the certification cycle and in time to allow recertification to occur prior to the certification expiring
- Respond to client and auditor inquiries
- Assist in problem solving and route to appropriate departments for resolution as needed
- Review Dashboard and reports to ensure KPI's are met. Ensure operational KPI's are achieved
- Oversee auditor rotation issues for specialty standards (e.g., AS91XX and IATF Ensure auditors are rotated correctly within the system based on the rules of the specific standards
- Attend internal team meetings and client review meetings as needed
- Work with Audit Delivery Managers for auditor onboarding and offboarding process as it relates to iPulse system. Manage, track, and update iPulse alerts
- Complete special projects for the Audit Delivery team (collecting auditor information, updating our internal auditor database, etc)
- Experience performing general office work: data entry, word processing
- Experience working with Microsoft Programs, specifically Word and Excel
- Effective written and verbal communication
- Fluent in English
- Ability to prioritize workload and meet deadlines
- Ability to work cross functionally and collaborate with various stakeholders both internal and external across regions, divisions and functions to achieve business results
- Prior experience working in the TIC industry is a plus
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Coordinator II Operations ISR - Ann Arbor, United States - NSF
Description
Job DescriptionNSF is seeking to add a Coordinator II Operations to its growing team. You will play a vital role overseeing the planning and scheduling functions for the ISR Audit Delivery division. The successful candidate must be able to prioritize and manage multiple projects with varying deadlines. As well as prior experience performing various office administrative tasks. Prior experience working in the TIC industry is a plus.
Responsibilities
Qualifications
The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.
About Us
NSF is a growing global public health and safety organization. Our mission is to protect and improve human and planet health by enabling safe food, clean water and life-enhancing health technologies and products for millions of people around the world. We do so by developing standards, testing, auditing, certifying, and providing advisory services to clients in the food, water, health sciences and consumer industries.
Our nearly 3,000 employees provide services in over 180 countries through many of our global offices, at our 35,000 client sites, from home offices and in state-of-the-art laboratories. We're growing fast and expanding into new areas such as sustainability and digital. And that's where you come in. Come join a team that makes a difference in the world.
More information about NSF can be found at
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language and demographic diversity that reflects the societies in which we live and work. NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
About the Team
NSF International Strategic Registrations (NSF-ISR) offers comprehensive management systems certification to internationally accepted standards for quality assurance, safety, sustainability and environmental protection, and information security for a wide range of industries, including automotive, aerospace, food, health sciences, water, and forestry. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification by adding value at every stage, helping to empower organizations to drive process and performance improvements for products, people, and the planet.
Coordinator II Operations ISR professionals in Ann Arbor
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Allison Mi
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