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McAllen

    Hotel Front Desk Attendant - McAllen, United States - Matti Realty Group

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    Description

    Hotel Front Desk Attendant Residence Inn McAllen McAllen , TX US Posted 20 hours ago Residence Inn McAllen Responsibilities

    Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

    Handle customer complaints as necessary

    Bookkeeping: keep accurate records of all hotel guest account information

    Communicate with housekeeping to make sure guest rooms are ready

    Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

    Qualifications

    Exhibits working knowledge of Microsoft Office and reservation management systems

    Comfortable taking telephone calls and mitigating stressful situations

    Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

    Compensation $ $11 hourly About Residence Inn McAllen We are an extended stay hotel with suites. We welcome our guest to enjoy their home away from home and give us an opportunity to become part of their daily lives while staying with us long term. We thrive on having a great team with excellent customer service and support within the departments. Come join our team

    Hotel Front Desk Attendant


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