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    Customer Service Representative - cary, United States - TRC Talent Solutions

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    Temporary
    Description
    TRC's client is a national network of emergency tree removal experts that works with property owners and insurance adjusters to provide a 24/7 response to tree claims, including a response to major and catastrophic weather events. They are looking for a Customer Service Representative to join their team in the Cary, NC area.

    WHAT WE OFFER:
  • $18-22 p/h Depending on Experience
  • Mon-Fri, 9AM-5PM
  • Hybrid Office Schedule
  • Weekly Pay
  • ACA Compliant Benefits Package
  • Longevity and Holiday Pay Available Based on Hours Worked

  • WHAT OUR EMPLOYEES DO:
  • Answer all incoming calls and direct/resolve customer and client issues
  • Compile, verify accuracy, and sort information for computer entry
  • Resolve discrepancies in information and obtain further information for incomplete documents
  • Respond to information requests from clients
  • Onboard new assignments and applications

  • WHAT WE ARE LOOKING FOR:
  • 3-4+ yrs experience in a call center or call-oriented customer service role
  • Proven longevity and tenure in previous positions
  • Must have strong familiarity with Microsoft Suite and CRM platforms
  • Professional and personable phone demeanor with proven experience diffusing customer issues and concerns
  • Ability to work within tight time constraints
  • Ability to work on weekends or holidays as needed
  • TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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