Residential National Account Advocate - Orlando, United States - Lennox International

Lennox International

Verified Company

Orlando, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Overview:

Lennox (

NYSE:
LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation.

Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description:

The individual in this role will provide onsite customer support; orders, inventory management, return & warranty support, dispute resolution, coordination of onsite technical, sales & operations training.

Duties include but are not limited to:

Shares a portfolio of national accounts within a team setting and collaborates to complete work in an efficient and effective manner.
Establishes and maintains good customer relations by providing timely, professional, and accurate service to internal and external customers.
Works closely with the distribution, stores, and salesforce teams to ensure customer expectations are met.
WE VALUE DIVERSITY

Qualifications:
Requires an Associates Degree and at least 1 years related experience.

Requires ability to read technical material. Must exhibit solid verbal,and written communication skills (Bi-lingual a plus. Must be computer,literate and ability to acclimate to PC based order entry system and,wireless, hand held scanners. Must exhibit basic math skills and ability,to organize and manage time appropriately.