Dental Office Receptionist - Stafford, United States - New Smiles Dental

Description

Job Overview:

We are seeking a skilled Dental Receptionist to join our team with at least 2 years of experience at a Dental office.

As a Dental Receptionist, you will be the first point of contact for our patients and play a vital role in providing excellent customer service.

Your responsibilities will include managing patient appointments, handling phone calls, and ensuring the smooth operation of the front desk.


Responsibilities:

• Greet and checkin patients, ensuring a warm and welcoming environment
• Schedule and confirm patient appointments using Dentrix software
• Answer phone calls and address patient inquiries or direct them to the appropriate staff member
• Verify insurance coverage and assist with insurance claims processing
• Collect and process patient payments
• Maintain patient records and ensure accuracy of information
• Coordinate with dental assistants and hygienists to ensure efficient patient flow
• Follow HIPAA guidelines to maintain patient confidentiality
• Assist with general administrative tasks as needed

Experience:

• Previous experience working in a dental practice.
• Proficiency in using Dentrix is highly desirable
• Familiarity with front desk operations, including managing phone systems and appointment scheduling
• Knowledge of dental terminology and administrative support procedures
• Strong customer service skills with the ability to provide exceptional patient care
• Excellent communication skills, both verbal and written
• Detailoriented with strong organizational skills

Pay:
$ $20.00 per hour

Expected hours: 32 per week


Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (preferred)
• Medical terminology: 1 year (preferred)
• Dental office

: 1 year (required)


Ability to Commute:

• Stafford, VA (required)

Ability to Relocate:

• Stafford, VA: Relocate before starting work (required)

Work Location:
In person