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Application Specialist - Manchester, United States - Marsh McLennan Agency
Description
Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people.
More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Learn more about what makes us different and how you can thrive as an Application Specialist at MMA National.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
MMC).A day in the life.
As our Application Specialist on the National Platform Services team, you'll work closely with members within our team, the User Support Team, and operational leads across MMA.
Our future colleague.
We'd love to meet you if your professional track record includes these skills and experiences:
o
Extensive knowledge and expertise in working with the Vertafore Sagitta core application, including its various modules and functionalities.o
Proficiency in utilizing ancillary components such as eForms, AMS Word, ASD (Assemble Store Distribute), and download processing to enhance system capabilities.
Knowledge of system installation, upgrades, patch management, and performance optimization techniques to keep the system up-to-date and running at its best.
Understanding of system integrations with third-party applications like Benefit Point and ImageRight, enabling seamless data exchange and collaboration.o
Familiarity with industry-standard system security best practices and compliance with data privacy regulations to safeguard sensitive information.o
Proven ability to troubleshoot and resolve technical issues related to the Vertafore applications, ensuring minimal downtime and efficient problem resolution.
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IBM AIX
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Ability to provide technical support to users, troubleshoot issues, and provide guidance on system usage.o
Ability to monitor and react to system events. Escalation with internal and external resources as appropriate
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Strong verbal and written communication skills to effectively communicate with users, stakeholders, and technical teams.o
Ability to explain complex technical concepts to non-technical users.o
Active listening skills to understand user requirements and address their concerns.o
Collaboration skills to work effectively with cross-functional teams and vendors.
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Strong problem-solving and analytical skills to identify and resolve system issues.o
Attention to detail to ensure accuracy and data integrity within the Vertafore applications.o
Ability to prioritize tasks and manage multiple projects simultaneously.o
Time management skills to meet deadlines and handle system maintenance and upgrades.o
Documentation skills to maintain system configurations, procedures, and user guides.
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Interest in staying updated with the latest advancements and updates in the Vertafore applications.o
Proactive approach to learning new features and functionalities within the Sagitta environment.o
Ability to adapt to changes and implement system enhancements as required.
These additional qualifications are a plus, but not required to apply:
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Experience in migrating data from legacy systems or other sources into Sagitta. This includes data mapping, data cleansing, and ensuring data integrity during the migration process.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization.
We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:Follow us on social media to meet our colleagues and see what makes us tick:
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other wellbeing programs as well as employee assistance programs.
Who you are is who we are.We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.#LI-Remote
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