Account Specialist - Tampa, United States - Lighthouse Marketing Solutions
Description
Company Overview:
At Lighthouse Marketing Solutions, we are a forward-thinking insurance firm dedicated to illuminating the path to financial security for our clients.
Join our vibrant team and be a part of our mission to deliver tailored insurance solutions with a personal touch.
Position Summary:
Key Responsibilities:
- Build and maintain strong, longlasting customer relationships.
- Manage and oversee the handling of accounts from inception to closure.
- Collaborate with sales teams to identify and grow opportunities within territory.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Coordinate with other team members to optimize customer service processes.
- Analyze client accounts and provide strategic solutions to enhance client satisfaction.
- Handle client issues and complaints in a timely and effective manner.
- Prepare reports on account status and other ad hoc reporting as needed.
Qualifications:
- Strong verbal and written communication skills.
- Excellent listening, negotiation, and presentation abilities.
- Experience with CRM software.
- Ability to prioritize among competing tasks.
- Keen attention to detail and adherence to deadlines.
- High school diploma or equivalent.
Benefits:
- Extensive training from nationally ranked professionals.
- Opportunities for professional growth and advancement.
- A supportive team environment.
Pay:
$85, $120,000.00 per year
Benefits:
- Flexible schedule
- Professional development assistance
Experience level:
- No experience needed
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Performance bonus
- Quarterly bonus
- Semiannual bonus
- Weekly bonus
Travel requirement:
- No travel
Ability to Commute:
- Tampa, FL (required)
Ability to Relocate:
- Tampa, FL: Relocate before starting work (required)
Work Location:
In person
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