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    Quality Manager I - Novi, United States - Ryder

    Ryder
    Ryder Novi, United States

    3 weeks ago

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    Description
    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )


    SUMMARY

    Responsible for the day-to-day administration of the Quality Management System on accounts of diverse scope and magnitude including adherence to company and industry standards.

    Provides regular and proactive communication to customers and Ryder management. Supports continuous improvement efforts as needed


    ESSENTIAL FUNCTIONS
    Designs, implements, maintains and audits the Quality Management System based on established company and/or industry standards. Implements a standardized corrective action system

    Reports the effectiveness of the Quality Management System at regular management meetings

    Supports regulatory compliance and certification requirements

    Assists in implementing and maintaining Customer Satisfaction Management Process

    Performs all functions related to Quality Assurance for a start-up or expansion

    Engage the operations team and the customer to ensure achievement of business objectives

    Supports Continuous Improvement deployment using fundamentals of Lean and Six Sigma

    Provide training on Quality Assurance topics to identified employees

    Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors

    Applies judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions


    ADDITIONAL RESPONSIBILITIES
    May lead Continuous Improvement projects as necessary

    Exerts some influence on the overall objectives and long range goals of the organization

    Managing Diversity & Inclusion

    Performs other duties as assigned.


    EDUCATION
    Bachelor's degree Business/Engineering/Supply Chain or minimum of 8 years of related work experience.


    EXPERIENCE
    Seven (7) years or more experience Operational Management
    Five (5) years or more experience Quality Management/Process Improvement


    SKILLS
    Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Comfort around higher management
    Ability to build strong customer relationships.
    Effective leadership skills. Decision quality, managerial courage
    Friendly and service-oriented. Approachability
    Seeks to acquire knowledge in area of specialty.
    Highly thorough and dependable. Perseverance, integrity and trust
    Demonstrates problem solving skills.
    Develops and delivers effective presentations. Business acumen
    Builds and manages effective teams. Ability to direct others
    Ability to be comfortable and effective with issues that lack clarity, structure or certainty.
    Strong verbal and written communication skills.
    Ability to work independently and as a member of a team.
    Flexibility to operate and self-driven to excel in a fast-paced environment.
    Capable of multi-tasking, highly organized, with excellent time management skills.
    Detail oriented with excellent follow-up practices


    KNOWLEDGE
    MS Office; advanced level.
    MS Project Internal Audit/Corrective Action Systems software (e.g. JKT); advanced level; preferred.
    Process Mapping and Standard Operating Procedures documentation and Project Management; advanced level; preferred.


    LICENSES
    Certified Six Sigma Green Belt (1 Year, preferred).
    Other ASQ's Certified Quality Auditor (1 Year, preferred).


    TRAVEL
    1-10%


    Job Category:
    Quality

    Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

    All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )


    Current Employees:


    If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here $3.htmld) to log in to Workday to apply using the internal application process.

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