Dispatcher - Windham, United States - Superior Plus Propane
Description
Superior Plus Propane has a career opportunity for a Logistics Specialist within the Maine region. As a Logistics Specialist, you will work closely with field operations to improve efficiencies with service calls.JOB DUTIES:
- Dispatch all service work
- Attend the service board and adjust as emergencies come in
- Schedule all digsafe calls
- Schedule fleet maintenance
- Cover for Parts room (when parts person is on vacation dispatch does both jobs )
- Attend to customers at our onsite LP tank refill station
- Work with our subcontractors for schedules and ongoing work
- Work will sales for scheduled jobs
- Perform additional duties as needed
SKILLS:
- Ability to develop, communicate, and execute detailed work plans that support operational improvements.
- Excellent communication, analytical, and time management skills.
- Ability to thrive in a constantly changing environment and consistently meet tight deadlines
years of experience in dispatch, logistics, or route planning preferred
- Knowledge of logistics routing programs
- Ability to assign work and communicate effectively with techs and managers
- Work in a fastpaced customer service organization, meet deadlines, constructively resolve issues
- Highly proficient in Microsoft Office with strong Excel and database skills
- Work shifts can vary during winter months to meet increased customer activities and needs
- Willingness to work flexible schedules including weekends, holidays and evenings
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
To that end, we pride ourselves on delivering excellent customer service to ALL of our customers both internal and external.
We have a collaborative work style and we make decisions based on analytics and best practices.Superior encourages work/life balance as seen in our above industry standard PTO program as well as the flexible work schedules we offer.
Benefits:
Our benefit package is designed with the employee in mind and includes: excellent health coverage, generous paid time off, flexible scheduling and much more
- Medical, dental, vision insurance
- Single plan is free
- Retirement planning and profit sharing
- Employer paid short/long term disability
- Employer funded HSA account
- Employer Sponsored
- Employee Assistance Program
- Tuition Reimbursement
- Access to inhouse learning portal
- Convenient casual dress environment
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