- Leadership and Strategy: Lead a team of professionals in managing and optimizing our ground systems technology. Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Oversee the administration, integration, and optimization of specific ground systems technologies, including Zafire, Inform GroundStar Planning, Realtime, and Workforce Plus. Ensure these systems are leveraged to their full potential to meet our business needs.
- Utilize BI tools to analyze data, generate insights, and produce actionable reports to support decision-making. Develop and maintain dashboards and reporting tools to monitor performance metrics and identify improvement opportunities.
- Lead initiatives to integrate ground systems technology with other corporate systems and processes. Identify and implement process improvements and technological solutions to enhance operational effectiveness.
- Exhibit outstanding customer engagement skills, working closely with the business on both regional and global levels. Act as a key liaison between the technology team and business units, ensuring alignment of technological solutions with business objectives.
- Manage and deliver technology projects on time and within budget. Apply best practices in project management to ensure successful outcomes.
- Ensure compliance with industry regulations and standards. Stay abreast of technological advancements and best practices in the passenger service industry to drive continuous improvement.
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in the Airline Passenger Service industry, with a strong understanding of ground operations and logistics.
- Proven experience with Zafire, Inform GroundStar Planning, Realtime, and Workforce Plus systems.
- Strong background in Business Intelligence, data analysis, and reporting.
- Demonstrated ability to manage and integrate complex systems and processes.
- Exceptional customer engagement and interpersonal skills, with the ability to work closely with regional and global business units.
- Strong leadership and team management skills, with a proven track record of leading successful projects.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Fluent in English, with superior written and verbal communication skills. Additional languages are a plus.
- About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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System Technology Manager - Irving, United States - INSPYR Solutions
Description
Title: Systems Technology ManagerLocation: Remote
Compensation: $140K - $170K
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Responsibilities:
