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Customer Service Representative - Champaign, United States - Fifth Dimension Collision Repair
Fifth Dimension Collision Repair
Champaign, United States
Verified Company
1 month ago
Description
You will play a major role in how our customers feel about their experience at our Collision Repair Shops.We are known for providing Outstanding Customer Service and are looking for someone who shares our passion for helping others.
As the last person a customer interacts with, you have the opportunity to help us earn Customers for Life by leaving a positive lasting impression.
- Ensure customers are supported in a timely and professional manner
- Build relationships with customers by effectively responding to calls, text messages, walkin business, and written correspondence
- Communicate and coordinate estimate appointments, repair appointments, rental cars, deductible payments, etc.
- Facilitate all administrative aspects of the repair process
- Other duties as assigned
- Ability to keep up and succeed in a fastpaced working environment
- Positive attitude and ability to work as part of a team
- Strong organizational skills and a customer service mindset
Pay:
$ $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Onthejob training
- Paid time off
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Work Location:
In person
