- Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
- Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
- Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
- Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
- Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
- Demonstrate exceptional communication skills
- Display confidence in self, the product and CarMax
- Ability to build and maintain strong relationships
- Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
- Balance the needs of the Customer and the business when making decisions
- Seek to fully understand and meet Customer needs
- Create win-win solutions to Customer issues
- Get work done well, on time and follow the right process
- Drive work processes and pay close attention to detail
- Perform multiple duties in a high energy, fast-paced working environment
- Read, interpret and transcribe data in order to maintain accurate records
- Lift objects that weigh as much as 25 lbs.
- High School Diploma, or equivalent
- Sales and customer service experience, in an area such as retail, preferred
- Valid Drivers License
- Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
-
Customer Specialist
2 days ago
CarMax Killeen, United States Full time6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543CarMax, the way your career should be About this job · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of ...
-
Customer Solution Specialist
1 day ago
Ammeraal Beltech Bell, United States Full timeCustomer Solution Specialist · About the Position · The Customer Solution Specialist performs quoting and order management functions to maintain business and further assist in generating sales growth. The incumbent will work cooperatively with peers, Inside and Outside Sales, a ...
-
NovaWorks Salado, United StatesAt Salado, we are proud to be a part of Hellmann, one of the largest international logistics providers since its establishment in 1871. Our company offers a wide range of high-performance logistics solutions, including Airfreight, Seafreight, Road & Rail, and Contract Logistics, ...
-
Phoenix Industries Harker Heights, United StatesDO YOU HAVE A PASSION FOR ENJOYMENT? · If so, you are in the right place at our over 250-year-old family business. · Many fresh baked goods and delicious sweets are attractively displayed in the showcase - making it hard to choose. This is where you come in as a specialist salesp ...
-
Tire fitter in a mobile truck service
3 hours ago
Infinity Ventures Nolanville, United StatesWith a network of over 450 locations, Vergölst ensures the mobility of its customers throughout Germany. Founded in Aachen in 1926, it is the oldest tire retailer in Germany and has continuously grown to become a specialist in tires and automotive services. Since 1974, Vergölst h ...
-
Phoenix Innovations Bell, United StatesLocation: 70806 Kornwestheim | Contract Type: Full-time, temporary | Job ID: 838599 · What you'll do with us: · The fresh counter is the heart of our REWE Ömer Demirhan oHG. Here, you share your passion for meat, sausage, and cheese and advise our customers with your expertise: · ...
-
Call Center Case Manager
1 day ago
Movate Little River-Academy, United States**Customer Service Representative/ Case Manager Job Description** · Job location: 1600 Eberhardt Rd Suite 100, Temple, TX 76504 · **Essential Functions**: · - Handle cases involving complex and escalated customer issues · - Resolve escalated/complex cases where expectations are c ...
-
Temple 02 Sanitation
5 hours ago
H-E-B Temple, United StatesJob Description: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. · Once yo ...
-
Temple 02 Sanitation
5 hours ago
HEB Temple, United StatesResponsibilities: H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. · Once y ...
-
BlueHorizon Solutions Morgan's Point Resort, United StatesTraining as an IT specialist for application development with a focus on software construction (m/f/d) at Morgan's Point ResortAs an IT specialist for application development with a focus on software construction, you will learn modern programming languages and work in developmen ...
-
patient services trainer
1 day ago
Ardent Health Services Harker Heights, TX , USA, United StatesOverview · Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · * Medical, vision, dental health insurance, health savings ac ...
-
Patient Services Specialist
1 week ago
Ardent Health Harker Heights, United StatesOverviewJoin our team as a day shift , full-time , Belton Clinic Patient Services Specialist in Harker Heights, TX. Fulf illing your purpose begins here: People First, Always . Here's how we take care of our people: Medical, vision, dental health insurance, health savings account ...
-
Patient Services Trainer
3 days ago
Seton Medical Center Harker Heights Harker Heights, United StatesOverview Join our team as a day shift, full-time, Administration Patient Services Trainer in Harker Heights, TX. Fulfilling your purpose begins here: People First, Always. Heres how we take care of our people: Medical, vision, dental health insurance, health savings account / fle ...
-
Patient Services Trainer
36 minutes ago
Ardent Health Harker Heights, United StatesOverview · Join our team as a day shift , full-time , Administration Patient Services Trainer in Harker Heights, TX. · Fulf illing your purpose begins here: · People First, Always . Here's how we take care of our people: Medical, vision, dental health insurance, health savin ...
-
Sales representative for special customers
3 hours ago
Omega Dynamics South Temple, United StatesSales Representative for Special Customers (m/f/d) Starting as soon as possible | Full-time | Permanent · With tradition into the future: The Stadtwerke Garbsen are deeply rooted in the region and have been supplying Garbsen and its surroundings with electricity, natural gas, an ...
-
Radiant Technologies Little River-Academy, United StatesYour tasks · Independent acceptance, processing and decision-making of · applications for residence permits · Deciding on the entitlement or obligation to participate in an integration course · Checking and deciding on the creation of commitment declarations · Detailed informatio ...
-
Logistics specialist for warehouse logistics
3 hours ago
Omega Ventures Bruceville, United StatesMastering Incoming Goods, Warehouse and Shipping at Bruceville · Being in the right place at the right time is crucial in the industry and trade. Professionals in warehouse logistics ensure that logistical processes such as incoming goods, storage, and shipping run smoothly. Thes ...
-
Training as a Retail Salesperson
20 hours ago
BlueHorizon Solutions Sonterra, United StatesApprenticeship as a retail salesman - focus on kitchen planning and sales m/f/d at SonterraWhat you can look forward to · Comprehensive training: With seminars, workshops, and personal support at your location · Specialized qualification: As a kitchen sales specialist (m/f/d) at ...
-
First National Bank Texas Killeen, United States Full time* Answer customer telephone inquiries in reference to the status of their claim · * Process Debit MasterCard or ATM Pin, Signature or Unauthorized Claims · * Gather information about individuals, merchants, and other entities from public and non-public sources, to effectively pro ...
-
Safety Director
1 day ago
Healogics Killeen, United StatesThe rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. · Think you are ...
Customer Specialist - Harker Heights, United States - CarMax
Description
6128 - Killeen E. Central Texas Expressway, Killeen, Texas, 76543
CarMax, the way your career should beAbout this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do Essential Responsibilities
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
