- Answer calls for the 24-hour Domestic Violence Hotline, to determine a callers' needs and provide crisis intervention by: conducting safety assessment and safety planning, supportive listening, providing callers with information on or about domestic violence and sexual assault, and connecting callers to all appropriate resources including shelter availability information, as well as, exhibit excellent customer service.
- Complete telephone intakes/screenings for individuals seeking access to PCDSVC Safe House/emergency shelter.
- Ensuring the security and safety of the shelter and its residents; complete regular house checks.
- Performing necessary shelter operations, including shelter welcoming/orientations to clients, maintaining a shift log and assisting with the daily living needs of the shelter residents.
- In conjunction with the Residential Coordinator, Case Manager, and or Program Manager, takes appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents.
- Perform other related duties as assigned.
- Adheres to agency policies and work rules, including strict adherence to NJAC- PCWC confidentiality policies and code of ethics.
- Attends agency meetings as required, including the monthly Residential Assistant's team meeting and assigned supervision meetings.
- Attends trainings and continuing education activities as assigned.
- Ability to work well with a variety of people from diverse backgrounds
- Maintain appropriate boundaries with clients and other staff.
- High school Diploma or G.E.D and Associates Degree at minimum. BA degree preferred.
- Bilingual Spanish preferred.
- Experience in residential settings strongly preferred.
- Crisis intervention and/or services for domestic violence survivors preferred.
- Excellent written and verbal communication skills.
- Basic Computer Skills.
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Passaic County Shelter Residential Assistant - Paterson, United States - New Jersey Association on Correction
Description
Job Description
Job DescriptionJob TitleReports to:FLSA Status: Department: Level: Residential AssistantProgram SupervisorNon- ExemptPCDSVC Shelter Program Support II If interested please submit your application to:Denise Jennings, HR Director: or fax:
JOB SUMMARY
Residential Assistants staff the shelter 24-hours each day, in three shifts, and their job is primarily to ensure the security and safety of the shelter and its residents.
The primary accountabilities of this position are (1) provide crisis intervention, safety planning, information and referrals to individuals calling the 24-hour domestic violence and sexual assault hotline, (2) complete telephone screenings/intakes for individuals seeking access to the Emergency Safe House (3) carry out shelter guidelines and schedules and assist clients as needed.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:ADDITIONAL RESPONSIBILITIES:
Must possess a valid driver's license and have access to a currently registered vehicle.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.
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