Office Manager - Oak Park, United States - Ace Handyman Services Oak Park River Forest
3 weeks ago
Description
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Training & development
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you.
Here is just some of what we have to offer:
- Competitive pay range
- Health insurance
- 401k
- Vacation
- Performance bonuses
- Company credit card
- Flexible scheduling
- Advancement and growth opportunities
- Regular pay reviews
- Plus more
Responsibilities:
As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen.
Your specific duties in this role will include:
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills.
It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen.
You will also need a strong solution-focused attitude and be quick on your feet.Specific qualifications for the role include:
- High school diploma or GED
- 35 years of administrative assistant/scheduling experience
- Comfortable with sales
- Adaptive to technology
- Strong customer service skills
- Excellent office management skills
- Solid typing skills; tenkey skills, a plus
- Great multitasking and prioritization skills
- Exceptional communication skills
- Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two, a plus
- QuickBooks Online or other accounting knowledge, a plus
- Customerfacing experience, a plus
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