Service Office Cashier and Receptionist - Clermont, United States - Toyota of Clermont

Mark Lane

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Mark Lane

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Description

Responsibilities:


  • Answer multiple phone lines in a courteous and professional manner
  • Data entry
  • Dispatching
  • Assist with other administrative duties as needed
  • Determine caller's needs and route to the appropriate department
  • Meet and greet visitors
  • Determine visitor's needs and contact the appropriate department
  • Assist various departments with special projects as needed
  • Ability to provide excellent customer service to all service customers and vendors
  • Ability to speak with and handle irate customers in a courteous and professional manner
  • Ability to problem solve

Requirements:


  • Minimum 12 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
  • Excellent interpersonal, verbal and written communication skills
  • Knowledge in MS Office Applications (Word, Excel, Outlook)
  • Attention to detail
  • Flexible hours
  • Excellent phone etiquette and customer service skills
  • Comfortable with answering a multiline system
  • Professional appearance a must
  • Friendly and courtesy disposition
  • Must be a motivated, selfstarter
  • Able to work effectively with all departments with limited supervision
  • Solid timemanagement skills

Competencies:


  • Selfstarter
  • Provide exceptional customer service to both internal and external customers
  • Effectively communicate and collaborate with fellow employees
  • Ability to multitask
  • In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits._ _Employment is contingent upon successful completion of a background investigation._
  • Toyota of Clermont is proud to be an Equal Opportunity Employer._

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