Medical Operations Supervisor - Pueblo, United States - LFB

LFB Pueblo, United States

2 weeks ago

Full time

Description

Position Duties

Responsible for all aspects of the donor center in the absence of the Assistant Manager and/or Director of Center Operations

Conduct screening procedures to include taking blood pressure, pulse, temperature, weight, and arm checks

Perform finger sticks to test donors for hematocrit testing and total protein testing utilizing screening equipment. Monitor the electronic donor questionnaire system

Determine donor eligibility by performing donor eligibility assessments, to include; medical history interview, physical examination, educating donor on donor testing, HIV/AIDS virus, donation risks, informed consent, confidential self-exclusion, and reviewing Serological Protein Electrophoresis (SPE) testing as necessary

Provide counseling to Donors regarding unacceptable test results

Initiate and assist in donor investigations regarding Post Donation Information

Evaluate and attend to donor adverse events during the donation process

Follow all standard operating procedures for all medical emergencies, to include communication with the Center Medical Director and donor transport to emergency medical care facilities. Communicate and seek direction from Center Medical Director and Center Management as necessary

Document the training as outlined in the Standard Operating Procedures (SOP)

Assist with the annual re-certification process for non-trainers

Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures

Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future

Maintain an open line of communication with Management

Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors

Ability to accept performance feedback in a professional manner

Regular attendance and arriving on time to all scheduled shifts and mandatory meetings

Ensures compliance with all federal, state, local, and company-specific rules, regulations, and practices related to the quality and safety of products, donors, and employee

Provide clear instructions, conduct meetings, and communicate performance expectations

Manage and develop talent within the donor center. Participates in the selection of new staff for the donor center

Work collaboratively with staff, peers, and management to achieve business goals. Communicate continuously and resolves conflicts proactively

Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status

Develop and implement active donor recruitment advertising campaigns to improve production levels

Participate with management in providing timely feedback on performance and initiates disciplinary action when necessary

May be cross-trained in other areas to meet the needs of the business

Other duties as assigned

Position Qualifications

High school diploma or equivalent required

Minimum one (1) year work experience preferred

Actively licensed or certified in the state where performing duties: Emergency Medical Technician (EMT) Basic, Intermediate, Advanced, or Paramedic, Licensed Practical Nurse (LPN), Licensed Vocation Nurse (LVN), Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)

Cardiopulmonary Resuscitation (CPR) certification required

Strong oral and written communication skills

Ability to read and interpret directions and instructions

Perform basic math calculations

Basic computer skills

Reasoning ability to identify, interpret and apply appropriate information

Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear

Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee

Manual dexterity to perform all phases of donor plasmapheresis

Ability to stand for extended periods of time for up to four (4) hours at a time

Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.

Ability to lift, tug, pull up to fifty (50) pounds

Typical work environment with moderate notice level

May be exposed to freezing temperatures for short periods of time

Occupational exposure to bloodborne pathogens

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