- Plan and conduct user research studies using a variety of qualitative and quantitative research methods, such as interviews, surveys, usability testing, and analytics analysis
- Develop research instruments, such as interview guides, survey questions, and usability test scenarios
- Recruit and manage research participants
- Synthesize research findings into actionable recommendations for improving the product's user experience
- Work closely with designers, product managers, and other stakeholders to ensure that user research insights are incorporated into product design and development
- Create and present comprehensive reports for different stakeholders, including executive reports, to communicate research insights and user-centric product decisions.
- Continuously monitor and evaluate the effectiveness of products and features to identify opportunities for improvement
- Stay up-to-date with the latest UX research and design trends and methodologies, and apply them to our products and processes.
- Manage and analyze the voice of customer feedback from app stores, Trustpilot, Customer Care CSAT, and implement future web and in-app surveys for enhanced user experience.
- 3+ years of experience conducting UX research studies, preferably in a digital product environment
- Strong understanding of UX research methods and best practices, including user-centered design principles and methodologies
- Experience with research tools and software, such as survey platforms, usability testing software, and analytics tools
- Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Passion for user research and a commitment to creating user-centric products and experiences.
-
Research Manager
1 week ago
Pinnacle Real Estate Advisors Denver, United StatesJob Description: · Pinnacle Real Estate Advisors (Pinnacle), a local, high-growth, dynamic, energetic commercial real estate firm, seeks a full-time Research Manager. The Research Manager will play a pivotal role in gathering, analyzing, and interpreting market data to support b ...
-
Legal Researcher
2 weeks ago
BakerHostetler Denver, United States Full timeOur Practice Services department has an exciting remote opportunity for a Legal Researcher . Reporting directly to the Legal Research Services Manager, this exempt position will provide support in a traditional and virtual environment along with Legal Research Services staff i ...
-
Postdoctoral Researcher
2 weeks ago
InsideHigherEd Denver, United StatesThe Human Centered AI Lab at the Daniel Felix Ritchie School of Engineering and Computer Science (ECS) at the University of Denver seeks a candidate to fill one Post-Doctoral Researcher position This is a one-year position, with potential for renewal subject to availability of fu ...
-
Lab Researcher
2 weeks ago
National Jewish Health Denver, United StatesPosition Summary · The position is responsible for planning, developing, executing and monitoring testing techniques and investigative procedures under the direction of a Principal Investigator or Lab Manager. Essential Duties · Develops new techniques and investigative proce ...
-
Research Compliance Analyst
2 weeks ago
InsideHigherEd Denver, United States Administrative Jobs ,The Office of Research Integrity & Education (ORIE) ensures active adherence to the ethical principles and professional standards essential for conducting research. ORIE is the key point of contact for providing regulatory guidance and processing research proposal approvals to fa ...
-
Senior Research Scientist
2 weeks ago
InsideHigherEd Denver, United States Administrative Jobs ,Located where the Great Plains meet the Rocky Mountains, the University of Denver embodies the spirit of exploration and discovery that defines our region and our history. DU is a private institution built on exploration through research and collaboration among educators, student ...
-
Research Pilot
2 weeks ago
Total Aviation Staffing, LLC Denver, United StatesJob Description · Job DescriptionDo you want to be a part of a team of aviation innovators helping change the industry landscape? · Our client is a public land-grant research institution. Their benefits are an important part of the overall compensation package, and they are pleas ...
-
Postdoctoral Research Fellow
3 days ago
National Jewish Health Denver, United StatesPosition Summary · To perform, on a very independent basis, all phases of experimental investigations and to collaborate with Principal Investigators and senior researchers in the progress of major research projects. To act as technical advisor to laboratory technical, support an ...
-
UX Researcher
2 weeks ago
Xe Denver, United StatesJob Description · Job DescriptionRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile to ...
-
Research Assistant
2 weeks ago
Metropolitan State University of Denver Denver, United States Part timeDepartment · Social Work · Salary For Announcement · The Hourly Rate for this temporary position is $18.29 per hour. · This position is a Temporary position that is not benefits-eligible. · Position Summary · The Research Assistant (RA- Temporary Hourly Administrative) Program fa ...
-
Research Associate
3 weeks ago
University of Colorado Anschutz Medical Campus Denver, United StatesResearch Faculty · Description · University of Colorado Anschutz Medical Campus · Department: · Department of Bioengineering / College of Engineering, Design and Computing · Job Title: · Open Rank · Research Associate · Job Code: 1305 · Position · # · - Requisition #:3 ...
-
Lab Research Technician
2 weeks ago
National Jewish Health Denver, United StatesPosition Summary · The position performs as an entry level technician under the direction of a Principal Investigator or Laboratory Manager which may include assisting in collecting, tabulating and analyzing research data. · Essential Duties · Performs routine laboratory test ...
-
UX Researcher
1 week ago
XE Denver, United StatesJob Description · Job Description · Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobi ...
-
Quantitative Researcher
19 hours ago
Talent Leverage Denver, United StatesAbout the job Quantitative Researcher · QUANTITATIVE RESEARCHER · CANDIDATE ATTRIBUTES: · Inquisitive and fast study, ability to quickly learn new skills and teach others. · Excellent at communicating (written, oral, and active listening skills), able to alter your communicat ...
-
Research Associate
2 weeks ago
University of Colorado Denver, United StatesUniversity of Colorado Anschutz Medical Campus · Department: Department of Bioengineering / College of Engineering, Design and Computing · Job Title: Open Rank Research Associate · Job Code: 1305 · Position # Requisition #:31643 · Job Summary: · The Department of Bioengineering h ...
-
Research Coordinator
1 day ago
United Urology Group Denver, United StatesJob Details · Level · Experienced · Job Location · Lakewood Clinic - Lakewood, CO · Position Type · Full Time · Education Level · High School · Salary Range · $ $30.00 Hourly · Job Category · Research · Description · Are you interested in making a difference in patien ...
-
Student - Research
2 days ago
National Jewish Health Denver, United StatesPosition Summary · To observe and learn techniques within a laboratory setting. · Essential Duties · Observe procedures and techniques unique to specific jobs and tasks. · Assist Laboratory Researchers with routine lab procedures such as data collection, sterilization of eq ...
-
Postdoctoral Research Fellow, STEMIE
2 weeks ago
InsideHigherEd Denver, United States Faculty Jobs ,Postdoctoral Research Fellow, STEMIE · The Marsico Institute for Early Learning is housed in the Morgridge College of Education (MCE) at the University of Denver. We have dedicated ourselves to improving learning environments and outcomes for children, birth to age 8. We identify ...
-
Kennedy Postdoctoral Research Fellowship
2 weeks ago
InsideHigherEd Denver, United StatesKennedy Postdoctoral Research Fellowship · The Marsico Institute for Early Learning is housed in the Morgridge College of Education (MCE) at the University of Denver. We have dedicated ourselves to improving learning environments and outcomes for children, birth to age 8. We iden ...
-
Research Treatment Nurse
5 days ago
McKesson Corporation Denver, CO, United StatesResearch Treatment Nurse · It's More Than a Career, It's a Mission. · Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest ...
UX Researcher - Denver, United States - Ria Financial
Description
Job DescriptionRia Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 490,000 locations in 160+ countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
We are seeking an experienced UX researcher to join our team and help us create user-centric products and experiences. In this role, you will be responsible for conducting user research to understand user needs, behaviors, and pain points, and translating these insights into actionable recommendations for improving our products.
Responsibilities
We're Ria Money Transfer
A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world, Ria gets money to where it matters. We're focused on harnessing technology and, as part of Euronet Worldwide, we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.
With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. Join us in our mission to open ways for a better everyday life.
