Pse Sales - Augusta, United States - United States Postal Service
Description
Functional PurposePerforms distribution and a variety of sales and customer support services for products. Maintains pleasant and effective
public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures
commonly used.
DUTIES AND RESPONSIBILITIES
- Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and
domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the
public regarding postal regulations.
- Provides sales and customer service support by greeting customers and explaining store layout; determining special
that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using
Mobile Point of Service (mPOS) to complete transactions (where applicable).
- Provides product and service information to customers, including informing customers regarding special offers; suggestive
product features and services.
- Handles and processes customer purchases and returns relating to products and services and may use a point of sale
- Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures
SSKs and mPOS, including trouble shooting.
- Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on
the attention of the appropriate supervisory presence.
- May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit
- Checks and sets post office postage meters.
- Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
- May assign and clear accountable items and distribute mail as required.
- Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the
- Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current
- May perform passport duties as assigned, including verification of identification and photograph, administering oath,
- May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays;
PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day to day
operations.
Job Type:
Part-time
Pay:
$20.48 per hour
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location:
In person
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