Pse Sales - Augusta, United States - United States Postal Service

United States Postal Service
United States Postal Service
Verified Company
Augusta, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Functional Purpose

Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective

public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures

commonly used.


DUTIES AND RESPONSIBILITIES

  • Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services;May

use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and

domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the

public regarding postal regulations.


  • Provides sales and customer service support by greeting customers and explaining store layout; determining special
interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance

that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using

Mobile Point of Service (mPOS) to complete transactions (where applicable).


  • Provides product and service information to customers, including informing customers regarding special offers; suggestive
selling related merchandise; promoting products based on customer needs. Provides additional information regarding

product features and services.


  • Handles and processes customer purchases and returns relating to products and services and may use a point of sale
system. Assists customers with transactions.


  • Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures
display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on

SSKs and mPOS, including trouble shooting.


  • Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on
display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to

the attention of the appropriate supervisory presence.


  • May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit
balances.


  • Checks and sets post office postage meters.
  • Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
  • May assign and clear accountable items and distribute mail as required.
  • Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the
distribution scheme established for the office, branch or station.


  • Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current
distribution schemes.


  • May perform passport duties as assigned, including verification of identification and photograph, administering oath,
and mailed promptly.


  • May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays;
label and tie out mail for dispatch and other related duties for distribution.

PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day to day

operations.


Job Type:
Part-time


Pay:
$20.48 per hour


Benefits:


  • Health insurance
  • Paid time off

Shift:

  • Day shift
People with a criminal record are encouraged to apply


Work Location:
In person
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