Account Manager - Tampa, United States - Rent A Wheel/ Rent a Tire
Description
ESSENTIAL FUNCTIONS:
- Follow all State and Federal collection laws.
- Organize and carry out all activities in the collection department.
- Meet or exceed company collection guidelines.
- Perform rental order verifications as requested by management.
- Team with store sales staff on initial rental decisions.
- Receive payments and post amount paid to customer's account.
- Communicate with customers with past due accounts via telephone or written communication.
- Visit past due customers inhome as necessary to collect payment or recover merchandise.
- Follow company's plan for record keeping on all correspondence with customers and status of collection efforts.
- Establish and maintain relationships with area lienholders and law enforcement agencies.
- Negotiate return of store merchandise with lienholders.
- Perform skip traces as required.
- Advise management on merchandise recovery and prosecution decisions.
- Prepare, request and track prosecution against customers and lienholders.
- Maintain vehicle mileage logs.
- Protect company assets and maintain company confidentiality.
- Maintain the highest level of compliance with all company policies, and procedures.
- Ability to work with minimum supervision.
- Ability to work Saturdays and split days off until 7 p.m. or later.
Pay:
$ $17.00 per hour
Experience level:
- 2 years
Ability to Relocate:
- Tampa, FL 33603: Relocate before starting work (required)
Work Location:
In person
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