Hospitality Associate, Summer 2024 - Bradenton, United States - teamworkonline

teamworkonline Bradenton, United States

2 days ago

Description

IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy offers an innovative suite of on-campus and online experiences, providing growth opportunities for all student-athletes through:

Boarding school and camps, via a 600-acre state-of-the-art campus in Bradenton, Fla. )
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance )
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches )

Our team has a deep appreciation for the transformative power of sports and holistic personal development. Our leadership is actively investing in the growth of the organization. We continue to broaden and deepen our technology platform and team in pursuit of our vision for empowering youth sports and the path-to-college for student-athletes.

The Hospitality Associate, Summer 2024 will be responsible for assisting all Academy guest with various needs and issues which may arise prior to and during their stay at the Academy.

Summer Hiring Timeline:

October 2023: Applications open
January – April 2024: Application review and interviews. Offers made on a rolling basis.
May – July 2024: Start

Position Responsibilities

Greet IMG Academy guests upon their arrival, and direct them to the appropriate location.
Prepare arrival packets for groups and individuals and verify daily packets are complete.
Provide efficient and courteous service to each IMG Academy
Maintain Hospitality e-mail and respond accordingly in a prompt manner.
Check guests in and out of the Academy
Communicate with appropriate staff for various customer needs.
Assist with questions and/or problems pertaining to the students' accommodations, programs and/or transportation.
Manage cash register for dining hall and various goods.
Conduct daily inspection of Hospitality area and lobby to ensure cleanliness and order.
Schedule campus tours.
Coordinates with Campus Life the return of lost & found items.
Follows the prescribed opening and closing procedures.
Act as a back-up to the phone operator.
Adhere to all company policies, procedures and business ethic codes
Other duties as assigned

Knowledge, Skills and Ability

Ability to act quickly under pressure
Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
Customer service experience
Ability to multitask
Detail Oriented
Excellent written and oral communication skills
Ability to act quickly under pressure
Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
Customer service experience
Ability to multitask
Detail Oriented
Excellent written and oral communication skills

Preferred Skills

Bachelor's degree in progress in business or related field
Bilingual

Physical Demands and Work Environment

Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
Should be able to handle outdoor temperatures for a reasonable period of time.
Must be able to move around campus which includes gym, turf, fields, etc.
Ability to work flexible hours to include nights, weekends and holidays is required

Background Requirements:

Requires a background check upon offer
Requires a drug check upon offer

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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