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Marketing Manager - Waukesha, United States - Institute of Inspection , Cleaning and Restoration Certification
Description
Marketing ManagerPerks:
Online Mobile Courses
Flexible Scheduling
Paid Training for Career Advancement
Opportunity to Help People in Times of Need
Aggressive Competitive Wages
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage.
We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a 'One Team' mentality, Manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenues goals. Manage and improve customer satisfaction, including the resolution of any customer complaints.
The annual marketing plan is effectively executed, resulting in the achievement of annual sales revenue goals, building of Brand awareness, an increase in new customers, and expansion of diverse markets.
Customer expectations are met or exceeded. All customer complaints are resolved quickly to the satisfaction of the customer.A PuroClean Marketing Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Develop and manage marketing tasks unique to the needs PuroClean and its customers and clients, planning of continuing education classes, hosting lunch and leans and building relationships with centers of influence
Identify create and execute annual marketing objectives in line with operating budget.
Monitor customer satisfaction by reviewing customer satisfaction forms, conducting follow-up phone calls, and doing follow-up visits to ensure customers are satisfied
Recruiting, training and coaching additional sales staff when applicable
Building brand awareness, promoting the 'One Team' culture and having a genuine willingness to make a difference in your community through service.
Qualifications:
Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand 'message'.
Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
Excellent organizational skills.Comfortable with setting and running appointments, educational classes, and community events in a group setting
Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
"We Build Careers" - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage.
We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOUApply today and join our Winning TEAM
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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